I have installed real player to download videos from you tube. All my settings are correct. It worked fine until 2 days ago, now, "download video" message appears, but I click on it and nothing hapens. I have tried numerous suggestions found on the web, with no success.
Computer OS: Windows 7
welcome to justanswer.com
which browser you're using ?
Chrome. Neelimark: I am of course not happy about paying so much, but I am to the point of no other option. Some of the web "solutions" I have tried have only caused further problems, and I have spent to days on this. I run marathons, and rely heavily on lectures I download from youtube, and like I said, I've never had a problem, until for some unknown reason.... I have uninstalled, reinstalled, chrome, real player several times.
Do you think you can help me?
where is the "accept" I am supposed to click so you can get paid? I don't want to piss you off!
i can help you
this issue happened 2 days back .. right ?
i guess mostly the chrome should've updated by this time
have you tried re-installing the real player software ?
Yeah, about 2 days I first noticed. I have installed the real player software at least 6 times. It hasn't made any difference.
I read a lot of people complaining about Chrome, but until 2 days ago, it always worked fine for me.
do you use any other browser ?
Oh - also I have looked into Real Player help, which has been useless.
I used to use internet explorer before I switched to chrome, because I was told the downloader only worked with Chrome.
okay .. i think you need to re-install chrome browser
this issue is happening because the real player plugin for chrome is not working properly
before that try this
open the chrome browser
and in the address bar , type this
there , check that the real player plugin is listed , and if listed check that its enabled or not ..
if its not enabled then you've to enable it again
okay, I have done that about 5 times too, but i you think it will help, I'll do it again. How do I get the real play plug in to work? and why did it all of a sudden stop?
okay, I'll do that
try this and let me know
OKay, its there and enabled.
it was already enabled ?
yes. I think I'm screwed. The program just must not work.
the bizarre thing is that the download video symbol shows up
probably some configurations got corrupted
since this issue started 2 days back , try doing a system restore to 2 days back
that should help fixing the issue
could this be a you tube issue?
I'm not sure how to do system restore but I
it won't be a youtube issue
I'll try try to figure it out
see this link to know how to do a system restore in windows 7
i hope this should solve your problem .. else let me know
Hi Ellen,I'm just following up with you to see how everything is going. Did my answer help?If you need any further help do let me know.Let me know,Neelimark