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Google Chrome simply will not work. It was fine last week

 
B.Rath's Avatar
  • Answered by:B.Rath
  • Computer Support Specialist
  • Positive Feedback: 98.6 %
  • Accepted Answers: 8461
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Customer Question

Google Chrome simply will not work. It was fine last week but I had some trouble over the weekend with it. I reloaded it and this morning it was working fine. Then, all of a sudden, it stopped and won't load anything. Any ideas?

 

Optional Information:
Computer OS: Windows 7
Browser: IE

Already Tried:
I tried reloading it again, but it won't work!

Submitted: 281 days and 23 hours ago.
Category: Computer
Value: $38
Status: CLOSED
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Expert:  B.Rath replied 281 days and 23 hours ago.

Hi, and thanks for using JustAnswer.

Add this page to your Favorites/Bookmarks first, so as to get back to me anytime later on, if needed.

Do you get any error or message when trying to open up Chrome now?

Regards

Customer replied 281 days and 23 hours ago.

I don't get any message. It opens to the 'new tab' page. When I try to go to any website, it just spins the little spinner

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Expert:  B.Rath replied 281 days and 23 hours ago.

Hmm. Could I remote in to your computer now, and take a look?

Regards

Customer replied 281 days and 23 hours ago.

that would be fine

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Expert:  B.Rath replied 281 days and 23 hours ago.

Okay. Now, please click on the following remote access link:
http://67.192.95.188:8040/?Session=ceb52c43-6557-4f8b-b7bb-b2655f94dc8e&SUPPORT=NET

Agree to the disclaimer on the page, and run the application - and I'll be remotely connected.

Regards

Accepted Answer

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Expert:  B.Rath replied 281 days and 23 hours ago.

Looks like we got disconnected; please use the following link this time:
http://67.192.95.188:8040/?Session=78dfa65e-bf4d-4d91-ae1a-53d28ff36579&SUPPORT=NET

Regards

Expert TypeComputer Support Specialist
Category: Computer
Pos. Feedback: 98.6 %
Accepts: 8461
Answered: 7/5/2012

Experience: Certified Computer/Networking Support Specialist.

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