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I get the error on screen at boot up, cpu fan error press F1

 
RPI Solutions's Avatar
  • Answered by:RPI Solutions
  • Support Specialist
  • Positive Feedback: 96.3 %
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in Computer

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Customer Question

I get the error on screen at boot up, cpu fan error press F1 tp continue the pc then shuts down and I can do nothing else this is also with the pc starting out after being off over night so the cpu cant be overheated

 

Optional Information:
Computer OS: Windows 7
Browser: IE

Already Tried:
havent tried anything yet the pc wont stay on long enough. Im on a different pc just to check this problem

Submitted: 319 days ago.
Category: Computer
Value: $38
Status: CLOSED

Accepted Answer

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Expert:  RPI Solutions replied 319 days ago.


Robert Preston :

Hello,

You are right that it is unlikely it is overheated, BUT if the system detects that the CPU fan is not functioning it will shut off automatically to prevent damaging your CPU.

Robert Preston :

So most likely the CPU fan/heatsink that sits on top of the CPU itself is not functioning.

Customer :

is there anything I can do about this other than replace the whole unit ie heat sink fan?

Robert Preston :

Unlikely, assuming that the fan is actually connected and receiving power, then the fan will need to be replaced otherwise it can cause permanent damage to your CPU.

Customer :

ok so basically this pc is screwed lol

Customer :

ok I guess what your saying is what I had thought but I had parly expected this to be a fixable bios error rather than a parts failure but I guess its rather hard to tell from a few sentances

Robert Preston :

There's an easy way to tell, open the side of your computer.

Robert Preston :

Power your computer on.

Customer :

since most errors of this type are triggered by an actual temp reading as per shut down and again assuming the cpu isnt over heated that is why Im thinging false error.

Robert Preston :

CPU Fan Error has nothing to do with temperature.

Robert Preston :

A temperature error is different.

Robert Preston :

But as I said, open the side of your computer and power the computer on.

Robert Preston :

If the fan starts spinning, then it's a false read. However, I've never seen that. It's not receiving power and as a result not spinning, so it's a dead fan.

Robert Preston :

Now if it is spinning, you can go into your BIOS and reset to default settings to see if that bypasses the error for a start.

Customer :

how would you get into bios snf by pass the auto shut down?

Robert Preston :

So it literally shuts down before you can press anything?

Customer :

yes right after the error message it shuts off

Robert Preston :

If so, then that's confirmation that it's an actual hardware issue as it's using a safety shutoff. If the error were a false error you'd be able to press F1 to continue and still boot up.

Customer :

ok

Robert Preston :

And no, this doesn't mean your computer is screwed. A replacement heatsink/fan is not expensive and it's a relatively simple fix.

Robert Preston :

Even if you aren't comfortable doing it yourself, it shouldn't be more than $40-50 for a technician to fix.

Customer :

no I simply meant it is screwed for now there is no way to use it and considering the age it seems to be a short term solution I guess. but then it happens

Robert Preston :

Yes, fan failure rates over time in a PC are fairly high. Still, a fan replacement will set you up for a few more years perhaps. I'd recommend also cleaning the inside of the case thoroughly when doing so as dust is the number 1 killer of fans.

Customer :

Full Size Image
ok thanks

Robert Preston :

I think you pasted the image rather than clicking on it? Just showed up in the chat box.

Robert Preston :

You're welcome.

Robert Preston :

There we go

Expert TypeSupport Specialist
Category: Computer
Pos. Feedback: 96.3 %
Accepts: 3476
Answered: 6/25/2012

Experience: 5+ Years in IT, BS in Computer Science

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