I'm on the same computer. Sorry for the interruptions between your answers - I'm the sole caretaker for an elderly individual and I'm in the process of getting him up and dressed and fed and I'm coming back to see your answers and try them in between helping him. Maybe it looks like I'm on another computer because I'm using his Yahoo address to get me to the website since I can't access my Google webpage.
I need some clarification for the latest instruction - it starts "Click start search". Is this the search box that comes up for Google or Yahoo or is there a place in Windows I go for this? (As I said, my computer skills are rather mediocre.)
I did the inetcpl.cpl and the reset and then launched IE again - and got the same thing - it tried to pull up the iGoogle site (should it have done this if it was reset?) and I got the same "Internet Explorer has stopped working" message.
I have to take care of my elderly patient for the next few hours - can I get back to you then?
I finally made it back (he has a blind dog also so the two of them keep me hopping).
Where do we go from here?
Sorry for the delay - we had a storm Sunday and lost power and Monday was all about doctor appointments - just got back to my computer.
IE starts to launch - it starts pulling up iGoogle (my home page) and just before the home page is finished I get the "Internet Explorer Has Stopped Working" message. Sometimes the home page will be just about finished and I'll think the problem is gone and other times it will display the message as soon as the home page starts up.
Some thing seems to be interfering with IE and causing it to crash.
Next launch IE and check.
I did the msconfig routine above - still getting the "Internet Explorer has stopped working" message
Question: Should I go back in on msconfig and recheck everything I unchecked?
Another question: I've heard from several people that there are problems caused by some Microsoft updates. On Microsoft Answers there was a question about network connectivity problems when Update for Microsoft Windows KB2718704 was installed. I had this update installed on 6/4/12, just about the time I started having problems.
Can you access other websites in IE?
Also please download and install firefox into the system
Tell me if you can access google and igoggle through firefox.
Please reset ie. While resetting put a check mark near to delete personal settings.