I have a message that doesn't make sense it says it is from HelpDeskAolXXX@XXXXXX.XXX It asks me to unlock something
I don't know ehat it is
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It sounds suspicious, it could be a phishing email. Phishing is a technique used to get you to devulge private account information in order to take over your account.
I'd be more than happy to confirm it if you wish to copy and paste the message here for me. Otherwise I would quickly delete it and never give person information via email, especially anyone asking for a password, credit card number, social security number etc. Regardless of how authentic it may look.
15 years experience in the Information Technology field.
It sounded suspicisious Thank you for confirming it.
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