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I TRY run Gmail from an Asus Eee Pc and Windows Live Mail 2011 I

 
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  • Answered by:Tech Specialist
  • Computer Systems Analyst
  • Positive Feedback: 96.8 %
  • Accepted Answers: 4958
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Customer Question

I TRY run Gmail from an Asus Eee Pc and Windows Live Mail 2011
I can receive email XXXXX@XXXXXX.XXX but when I try to send a reply I get the following message: An unknown error aas occurred.
Subject 'Re: Germany Besuch'
Server: 'smtp.gmail.com'
Windows Live Mail Error ID: 0x800CCC0B
Protocol: SMTP
Port: 25
Secure(SSL): No Any Idea what I am doing wrong

 

Optional Information:
Computer OS: Windows 7
Browser: Firefox

Already Tried:
I can receive e-mail but sending does not work An unknown error has occurred. Subject 'Re: Germany Besuch' Server: 'smtp.gmail.com' Windows Live Mail Error ID: 0x800CCC0B Protocol: SMTP Port: 25 Secure(SSL): No

Submitted: 376 days ago.
Category: Computer
Value: AU$46
Status: CLOSED

Accepted Answer

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Expert:  Tech Specialist replied376 days ago.


Tech Specialist :

Hi Welcome to JustAnswer.com I am Tech Specialist and today, I will be trying my best to solve your issue.

Tech Specialist :

Are you using Firefox as browser?

Customer :

Yes and windows live mail for email

Tech Specialist :

ok Do you want me to check remotely?

Customer :

yes

Tech Specialist :

As you are using firefox, running the tool after downloading is importan

Tech Specialist :

Click on this link -> http://67.192.95.188:8040/?Session=e8f6b1f8-f685-40f1-82ec-f0f6c9ff405e&SUPPORT=NET

Tech Specialist :

Agree and download the tool, once downloaded -> double click on the screen connect tool in the download window to run it

Tech Specialist :

All is well. Thanks

Tech Specialist :

Please click accept if no further questions. Thanks a lot

Expert TypeComputer Systems Analyst
Category: Computer
Pos. Feedback: 96.8 %
Accepts: 4958
Answered: 5/12/2012

Experience: Professional computer engineer & working as systems developer with top multinational company

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