Hello, Welcome to JustAnswer! My name is Qin. It is my pleasure to work with you to solve your problems.
Let me know when you are ready
Apologies; just chilling out - may we begin
Just a heads up. The computer I am discussing with you is at my office. I am home.
Are you available to chat at this time?
you tried system restore
Yes, several times...
do you recall the full error message?
May I inquire as to your location?
Office click to start failed
There never was a full on error message - just no activity...
I am in US
I am checking
It is only office 2010 programs - the rest of the software is running just fine. Again No outlook, no word, and no excell
I was hoping to download from Micrsoft - reinstall if necessary, but I really hate to purchase again
I see. hold a moment,
I have inspected the registry based upon some other solutions and it appears to be intact.
Can you give a try to install office 2010 service pack 1?
click link below
after download and install, see if the problem is solved
I will attempt to copy and save the lin and try it in the morning when I get to work. Thank you.
Will I be able to connect up with you sometime tomorrow - Saturday
bookmark this page
and drop a message and keep me updated
Hope it works
Thank you - until tomorrow