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ok I changed my password XXXXX I see on facebook my name is now

 
Hans Uebelhoer's Avatar
  • Answered by:Hans Uebelhoer
  • Computer Specialist
  • Positive Feedback: 95.7 %
  • Accepted Answers: 1185
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Customer Question

ok I changed my password XXXXX I see on facebook my name is XXXXX XXXXX XXXXXXX and I use to have Darlene Heather Presley and I lost all my friends and games and my ID number is XXXXX How do I get everything back to the way it was

 

Optional Information:
Computer OS: Windows 7
Browser: Firefox

Already Tried:
I tried to get my old name back and I don't know why it has changed plus the e-mail has to changed too

Submitted: 338 days and 23 hours ago.
Category: Computer
Value: CA$38
Status: CLOSED

Accepted Answer

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Expert:  Hans Uebelhoer replied 338 days and 23 hours ago.


Hans Uebelhoer :

Hello my name is XXXX XXX I will assist you today. Please let me know when you are ready to start.

Hans Uebelhoer :

What we need to do is contact Facebook

Hans Uebelhoer :

I can provide you a link that will allow you to contact Facebook and get your stuff back

Hans Uebelhoer :

What has happened here is that your account has been most likely hacked.User both of these links to get you data back Please go to http://www.facebook.com/hacked/ and click on "My Account is Compromised" to submit the account issue to facebook. You can also fill out the facebook account recovery form at http://www.facebook.com/help/contact.php?show_form=cannot_identify. Please enter as much details as possible (also enter your mobile number if you have) to prove that you are the owner of the Facebook account. Then facebook will verify your account and contact you later.

650-543-4800

appeals@facebook.com Please also send an email from your email account to that email address

Expert TypeComputer Specialist
Category: Computer
Pos. Feedback: 95.7 %
Accepts: 1185
Answered: 5/12/2012

Experience: Associates in Computer Sciences ; Cisco Product Expert.

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