welcome to justanswer.com
please goto this link and follow the instructions
try this and let me know if that solves the problem or not
else we need to try alternate solutions
I was able to print the troubleshooting page and I downloaded new driver for printer, but nothing has solved the problem. I am not just dealing with a single PDF document but with new ones coming in as well as many saved on my computer that I once was able to print with my printer but now can't.
which pdf reader you're using ?
are you using Adobe acrobat ?
I'm using Adobe Reader X.
I have been able to send PDF documents from my computer by email to our church where they print hard copies for me.
I am inclined to think the problem may be with the printer. I am going to accept your work and proceed to work with the printer.