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how do I establish a internet Connection on my lenvo t60 ID#1951-y4c

 
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  • Answered by:Ed
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Customer Question

how do I establish a internet Connection on my lenvo t60 ID#1951-y4c
where my cable plugs into laptop..I have solid green ...flashing yellow..
Can you please help?

 

Optional Information:
Computer OS: Windows XP
Browser: IE

Submitted: 372 days and 3 hours ago.
Category: Computer
Value: $29
Status: CLOSED

Accepted Answer

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Expert:  Ed replied372 days and 3 hours ago.


Ed :

Hi my name is XX XXX welcome to JustAnswer, a paid tech support site.

Ed :

Is the cable connected to a router or direct to modem?

Customer :

from the router into my laptop

Ed :

how are you typing to me now?

Customer :

i am on another laptop

Ed :

That is connected to the same router?

Customer :

yes

Ed :

Did the T60 ever work on this router?

Customer :

yes

Customer :

i had some problems..and nothing was showing under device manager..so i hit run...services.msc...brought all back up

Customer :

i have solid green..blinking light

Ed :

what shows under device manager now? Does the network controller show?

Customer :

yes..under network connection has network connection and wireless..both show working

Ed :

right click the ethernet controller and click delete. Then reboot the computer and it will add it back.

Customer :

are you speaking under network adapters

Ed :

yes

Customer :

it is called intel pro 1000 network connection-that one

Customer :

is that correct

Ed :

yes

Customer :

i am restarting..will let you know

Customer :

i am back up..looks like it is back under device manager..waht is next ?

Ed :

when it restarts check internet connection and if no good go back to device manager and see if it has any red or yellow marks next to the pro 1000

Customer :

I have no internet connection...and no red yellow marks.

Customer :

I havwe solid green ..flashing yellow at laptop connection..what does that mean

Ed :

that means it has an internet connection at the hardware level

Ed :

did you reinstall ethernet drivers previously

Customer :

no i have not

Ed :

did wireless work previously and now?

Customer :

did work..not now

Ed :

on T60

Ed :

Click Start, Control panel and double click internet options, connections. Click Lan settings box near bottom of box. Make sure 1st checkbox is only one checked. If not uncheck others and click apply and OK.

Also make sure you have DHCP and DNS set correctly.

Click Start, Control panel, and double click network connections. Right click on your network connection, click properties, double click the TCP/IP adapter and make sure both are set to obtain automatically.

Customer :

I did the first that you asked

Customer :

There is no network connnection to right mouse click on

Ed :

does the T60 have XP

Customer :

yes

Ed :

In Internet Explorer click tools menu, internet options, connections

Customer :

im there

Ed :

click lan settings and make sure first check box is checked and is the only one checked.

Customer :

already did...auto is only one checked

Ed :

Click Start, Control panel, and double click network connections. Right click on your network connection, click properties, double click the TCP/IP adapter and make sure both are set to obtain automatically.

Customer :

i do not have anything showing under network connections..ihave on left side...create new..etc?

Ed :

That is certainly why you don't have internet. Somehow you deleted your internet connections.

Ed :

click create new

Customer :

ok

Customer :

top line connect to internet?

Ed :

then click next

Ed :

connect to the internet

Customer :

iam there it gives 3 options choose from list,set up manually, or use cd

Ed :

manual

Ed :

always on

Customer :

i did hit finish..nothing is showing

Ed :

finish

Customer :

i did hit finish...no new connection is there?

Ed :

does it show anything in the right panel at all

Customer :

no

Ed :

do you have an XP boot CD?

Customer :

unfortunatly no..this was my old work laptop that they recently gave to me..was loaded there and working fine?

Customer :

It is XP sp3

Ed :

When was the last time it was working

Customer :

couple of weeks ago..i had not used much since not being able to connrectm

Ed :

click start, all programs, accessorries, system tools, system restore

Ed :

then restore and pick a point before the problem started

Customer :

i am there?

Customer :

it shows it was not turned on? now what

Ed :

pick a date before problem started and click restore

Customer :

i do not see field for picking a date

Customer :

is that cause it was never on

Ed :

let me load it on an xp system so I can see prompts

Ed :

it is on by default unless specifically disabled

Ed :

click restore my computer to an earlier time

Ed :

should show a calendar with some dates in bols

Ed :

go back a month

Customer :

when i bring up..it says restore has been off-do iwant to turn on?

Ed :

no

Ed :

unfortunately then with no restore points and no XP CD there is nothing we can do

Customer :

any suggestions as to exactly what is wrong.and what I need to get fixed please?

Ed :

You need to do a repair install of XP. To do that you need an XP CD with the same version of XP. Home or Pro. Doesn't need to be the same SP. If you have IE8, uninstall it first to make it easier.

Customer :

thank you for your help ed!

Ed :

you are welcome

Customer :

Ed,

Customer :

Hi Ed, I just got back in from a business trip to Nashville, and while traveling, I ordered abd received the following 7 CD's from Lenvno, as suggested. Trouble now is I do not know if or how to load, or which ones, on the T 60 laptop.I thought it would let me repair,however does not have that field in the "Rescue"disc.

Expert TypeComputer Tech
Category: Computer
Pos. Feedback: 97.6 %
Accepts: 601
Answered: 5/11/2012

Experience: Own a Computer Repair Store

Ask this Expert a Question >
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Expert:  Ed replied365 days and 4 hours ago.

That is not a Windows XP CD unfortunately but a recovery package. If you run this it will delete everything on your hard drive. If you need the stuff on your hard drive you will need to borrow a single XP boot CD from a friend. It doesn't have to be the same brand as your IBM/Lenovo. It does have to be the same type, XP home or XP Pro.

If you want to run the recovery using the CDs you got, loosing everything on the T60, Just boot off the first disk and insert the rest when prompted.

You might have to press enter when first screen appears to choose to boot from CD.

Customer replied365 days and 4 hours ago.

Hi Ed,

Since I bought.....I may as well use. From what you are saying it looks pretty easy, just start with rescue disc, than laod others in seq when prompted. when all done, i will have a 'New" machine. Will that included all capabilities with the internet and wireless, cause it had before it crashed?

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Expert:  Ed replied365 days and 2 hours ago.

Yes. You will need to re enter your wireless password. You should also do all the Windows updates which will be well over a hundred. In Internet explorer click tools, windows update.

Customer replied365 days and 1 hours ago.

Ed,

You have been a great resource..and i will go ahead and load with condidence that it willl resolve my issues, and if i run into any issues, I will reach out, if not, I will keep you in my 'Go To" list for any future problems.Your thoughts?

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Expert:  Ed replied363 days and 13 hours ago.

Just reply back if you have any issues with the reinstall.

Customer replied363 days and 4 hours ago.

Hi Ed,

The reinstall went great-all is running better than befor, and i also learned a few new things along the way. thank you for your help.

Picture
Expert:  Ed replied363 days and 1 hours ago.

You are welcome. Have a great day.

 
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