Hi, recently, I frequently get a problem when I open Outlook. After a few seconds, usually when my appointment reminders show up, Outlook freezes and a message shows saying "the operation cannot be performed because the message has been changed". I have to go to task manager to close Outlook. Usually, if I delete a few messages, it works, but today it is stuck. How can I fix that?
OK, I tried one more thing. The last message was a message I had to keep with embedded images. I used the few seconds I had before the error message to open the e-mail and enable the images download (by default they are blocked). That seems to have fixed the problem. However, what causes that and how can I fix it?
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what kind of antivirus program do you have/
alright, sometimes this problem can be caused by email scanning
if you go into the kaspersky email settings you should be able to disable email scanning
this shouldn't harm you as your email provider should be scanning all incoming email for virus's anyway