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I'm attempting a repair of Windows Vista (some corrupted files) and this message comes up when I try to install the operating system. file:///C:/Users/margaret/Desktop/Windows%20Compatibility%20Report.htmCan you tell me what to do next please?ThanksMargaret
Optional Information: Computer OS: Windows Vista Browser: Chrome Already Tried: Have located the Windows Powershell files but they can only be deleted and not uninstalled. Help!
Hello and welcome to JustAnswer. I look forward to assisting you today with your question and providing the best answer possible.Hi there and welcomeCan you do the repair this way pleaseClick start, type in CMD and waitwhen command prompt appears in the list, right click on it and select Run as AdministratorA black window will appear, type insfc /scannowpress enter, this repairs corrupted system filesIf you have any issues after doing this, please let me knowRemember, if for any reason you are unsatisfied with my answer, we can continue the conversation until you’re satisfied and Accept my answer. I can address follow up questions at no extra charge and I’m always here to help. Thank you for using JustAnswer!
Is it repairing files now? How long does it take? how will I know if it's done it?
it will go back to the C prompt (where you can type) when it is doneI cant say how long it takes sorry, as it depends how much corruption you have on your computerRemember, if for any reason you are unsatisfied with my answer, we can continue the conversation until you’re satisfied and Accept my answer. I can address follow up questions at no extra charge and I’m always here to help. Thank you for using JustAnswer!
the main problem is that the microsoft installer has disappeared so can't install or uninstall. Weill this repair restore that?
yes it should, it will replace any corrupted filesRestart when it completes and then test if its resolved pleaseRemember, if for any reason you are unsatisfied with my answer, we can continue the conversation until you’re satisfied and Accept my answer. I can address follow up questions at no extra charge and I’m always here to help. Thank you for using JustAnswer!
Experience: Over 15 years of consulting to the IT industry
Can you please tell me if the repair you suggested will restore microsoft installer as it's disappeared and I can't install or uninstall without it
it may, it depends on the reason it dissapearedLets just wait till its finished and testRemember, if for any reason you are unsatisfied with my answer, we can continue the conversation until you’re satisfied and Accept my answer. I can address follow up questions at no extra charge and I’m always here to help. Thank you for using JustAnswer!