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I entered my e-mail address into the google home page, and a link to the members-only home

 
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Customer Question

I entered my e-mail address into the google home page, and a link to the members-only homepage on the website that I run comes up!
That page contains all the members e-mail addresses and telephone numbers. What steps can I take to correct this?

 

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Computer OS: Windows 7
Browser: Firefox

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Contacting you - - -

Submitted: 371 days and 7 hours ago.
Category: Computer
Value: $29
Status: CLOSED

Accepted Answer

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Expert:  Mark replied371 days and 7 hours ago.


Mark :

Hello

Mark :

It appears that your member-only page doesn't have any kind of authentication to prevent unauthorized users from accessing it.

Mark :

Do you manage the website that has this information?

Customer :

I took over the website from someone who moved to Florida. The member-only page that I refered to is password XXXXXXXXX.. But if a search on google produces links to the members-only page, what can I do?

Mark :

I recommend including a robots.txt file that tells Google to not index that page and then submit a request to have Google remove it.

Mark :

See here how to configure a robots.txt file.

Mark :

And see here how to remove a page.

Customer :

Thanks! I'll try this, How do I get back to you specifically if I have trouble with this?

Mark :

After you are satisfied with my answer and Accept, you will receive an e-mail with a link back here.

Expert TypeConsultant
Category: Computer
Pos. Feedback: 89.9 %
Accepts: 420
Answered: 5/10/2012

Experience: Windows and Linux - Networking, Design, and Administration

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