Hi there

Who is your email provider? Hotmail? Yahoo? Google?

Or are you using an email application to check your email? Such as Outlook?

And how long ago did you start mass deleting everything in your email account?

Would it be okay if I signed into your email account to see if I can see what's taking up space?

I'd need your login name and password XX get in

Did you delete your SENT folder contents? This is typically where emails take up the most space

Email addresses don't come through. Can you post your email address BEFORE the @?

Is the email Brobohn AT roadrunner.com?

or what is after @?

Okay

I see what the problem is

You have an email in your inbox from Charles F that is 8MB large

you only get 20MB total for all your email

This is almost half of your space in one email

You should do something with that email (download it/copy it to MS Word) and then delete the email

Then delete it from the recycle bin

which will free up a lot of space

Then there is one from Ken Jensen that is 7MB.

Removing both of these emails will remove 15MB of space

If you go into your SENT folder you can sort the emails you sent by SIZE

You have a lot of them that are about half a MB

If I delete those emails you can't get them back

Do you want me to delete them?

Yes

it helped

You're down to 170%, you were at 240%

So you're still over

But I haven't deleted the big SENT ones yet

should I do that next?

It is working

I cleared up a lot of space

But my laptop battery is about to die :(

You should delete everything in your inbox you don't need

Then delete it from the recycle bin

It instantly updates the indicator

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