My email shows I am over the limit and it has been rejecting all attempts to email me. I went in yesterday and eliminated much of my email. I dumped my recycle bin. However, my indicator still shows full and emails are still being returned. How can I get my email to really show how much space has been used? I am not computer literate so I need step by step directions.
I have deleted much of what was in my mailbox. I haveemptied the recycle bin. The indicator on my email page still shows it is overloaded.
Who is your email provider? Hotmail? Yahoo? Google?
Or are you using an email application to check your email? Such as Outlook?
And how long ago did you start mass deleting everything in your email account?
Would it be okay if I signed into your email account to see if I can see what's taking up space?
Yes Tell me how to do this
I'd need your login name and password XX get in
Did you delete your SENT folder contents? This is typically where emails take up the most space
I don't know about the sent folder.
Email addresses don't come through. Can you post your email address BEFORE the @?
Is the email Brobohn AT roadrunner.com?
or what is after @?
I see what the problem is
Info--I have Time Warner Cable as my service. They use kc.rr.com
You have an email in your inbox from Charles F that is 8MB large
you only get 20MB total for all your email
This is almost half of your space in one email
Can you fix the problem?
You should do something with that email (download it/copy it to MS Word) and then delete the email
Then delete it from the recycle bin
which will free up a lot of space
Then there is one from Ken Jensen that is 7MB.
Removing both of these emails will remove 15MB of space
If you go into your SENT folder you can sort the emails you sent by SIZE
Can you do that for me and see if the indicator shows I have space?
You have a lot of them that are about half a MB
If I delete those emails you can't get them back
Do you want me to delete them?
I need you to see if deleting them solves the problem of the indicator.
You're down to 170%, you were at 240%
So you're still over
But I haven't deleted the big SENT ones yet
should I do that next?
It is working
I cleared up a lot of space
But my laptop battery is about to die :(
You should delete everything in your inbox you don't need
What does the indicator show?
It instantly updates the indicator
Thanks so much!
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