I have a MagicJack. It is in my husband's name. He passed away March 1st of thie year. I can't get it to work because I don't have his password. His email account has already been closed so can't get the password XXXXX way. Please help me. This is his order number: Order No.: TS13957342 Thank you, XXXXXXXX@XXXXXX.XXX
Computer OS: Windows XP
Checked everywhere I could think of. No help.
Thanks for choosing Justanswer, My name is XXX XXX I will be assisting you today.
Have you tried to go this website and click on forgot password. https://web06.magicjack.com/my/login.html?setModeCSS=CSS1
Have done that and they won't accept my email address. His email has been closed.
have you tried to contact magic jack
Can't find a contact phone number for them.
Let me get that for you
Here is there for phone number, they say it is for billing but it is the only way to get a hold on them. XXX-XXX-XXXX. Once you get a hold of them and tell them the situation. As long as you know all the information on the account they can change the email address on the account, they may even be able to transfer the account into your name so that you don't have any more issues.
That is the number I called already and got you.
What do you mean you got to me by calling that number
That is the number I called and I got you..
But we are not on the phone, we are online
try this number
I will wait for you to call them
Tried...the number is XXXX. Thanks for the help anyway. bye
(XXX) XXX-XXXX here is another number you can try and if that does not work you can always contact them online by going to this website http://www.magicjack.com/9/customercare.asp