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I hav just purchased a new pc, in setting it up i connected

 
WindowsPCFIX's Avatar
  • Answered by:WindowsPCFIX
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Customer Question

I hav just purchased a new pc, in setting it up i connected the vga out to my hd tv. everything looked great, as I bought this pc for its hdmi out I wanted to use it. I did so but now the taskbar is half hidden & the start button is so far to the left I can only see 1/3rd of it. also the icons on the left u can only see about 1/3rd of the them... eg recycle bin icon u can only see about 1/3 of it. (all other icons on that side too) the vertical as well as the horizontal need to be "pulled in?" put another way the whole desktop is to 'big' the vga was fine the hdmi seems to have enlarged the whole desktop. but the quality of the video is awesome & I like the sound hookup from the hdmi cable as well. if this is a problem you can not fix please do not answer. I do not want to pay for something and not get the result I'm looking for money is a concern for me.

 

Optional Information:
Computer OS: Windows 7
Browser: IE

Already Tried:
Everything! Resulution, DPI, dragging, stretch, fill, and much more. Display settings, etc..

Submitted: 341 days and 9 hours ago.
Category: Computer
Value: $38
Status: CLOSED
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Expert:  WindowsPCFIX replied 341 days and 9 hours ago.

Hello and welcome to JustAnswer. I look forward to assisting you today with your question and providing the best answer possible.

Hello

 

My name is James

 

Welcome to Just Answer

 

Are you chatting to me on the machine , now can you connect it to the TV and i can remote on and have a look at your issue

 

Cheers James

 

Customer replied 341 days and 9 hours ago.

yes

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Expert:  WindowsPCFIX replied 341 days and 9 hours ago.

http://67.192.95.188:8040/?Session=928898c5-fbf5-4914-9fc5-5550b7a0f279&SUPPORT=NET

 

Click the link then Agree and then Run / Ok When Asked

 

Accepted Answer

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Expert:  WindowsPCFIX replied 341 days and 8 hours ago.

Cheers James

Remember, if for any reason you are unsatisfied with my answer, we can continue the conversation until you’re satisfied and Accept my answer. I can address follow up questions at no extra charge and I’m always here to help. Thank you for using JustAnswer!

Expert TypeConsultant
Category: Computer
Pos. Feedback: 96.1 %
Accepts: 3454
Answered: 5/5/2012

Experience: Technical Director of IT Company

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