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i bought an asus Eeepad tf 101 tablet pc. It worked for a week

 
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  • Answered by:cvd4311
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Customer Question

i bought an asus Eeepad tf 101 tablet pc. It worked for a week then refused to load up. battery has been re-charged . Plud and wires seen to be connected properly. I get a screen with a circle then after a second or two it returns to a blank screen, Seller refuses liablitie.
Amazon was the shop freont for Deemon. Where can I get this fixed.

 

Optional Information:
Computer OS: Windows 7
Browser: Chrome

Submitted: 347 days ago.
Category: Computer
Value: 41 €
Status: CLOSED

Accepted Answer

Picture
Expert:  cvd4311 replied 346 days and 22 hours ago.


cvd4311 :

I got this from Asus about the TF101 EEE PAD:

1. If the power indicator light is not on, please reset the system by taking all power off system including battery and hold down the on/off switch for 30 seconds.

2. Remove the unnecessary external devices and use the AC power adaptor mode.

3. If the power indicator light is on, restart the PC and choose Last Known Good Configuration to revert to the most recent settings that worked

4. Using the support DVD or hard disk partition (requires a recovery partition) to restore the system for a try.

5. If it is a hardware related problem, please contact the local service center.

Also try holding power button for 15 to 30 seconds. If that doesn't work, since seller refuses liabilities, you can contact amazon directly and let them know what is going on by going to this site: http://www.amazon.com/gp/help/customer/display.html/181-2598850-2142702?ie=UTF8&nodeId=518316, click on the Return Center. Or contact Amazon Customer Service at 1-866-216-1072.

Please click accept and leave positive feedback so that I might get credit for this question.

Expert TypeComputer Analyst
Category: Computer
Pos. Feedback: 89.0 %
Accepts: 699
Answered: 5/5/2012

Experience: I have a BA in CIT with over 14 years experience.

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