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Let's try something
On the Sansa
1. Slide and hold the Power switch up for approximately 20 seconds. 2. Release the Power switch. 3. To turn the player on, slide the Power switch up then release instantly.
If that does not work repeat the steps with the Sansa connected to a computer through USB
If that does not work most electronics now a days have a free 1 year manufacturer warranty.
There are a couple of options
First you should be able to bring it back to the place of purchase and explain the situation
Most stores will RMA the item and send it back to the factory either refunding your money or replacing the unit
If they give you any hassles at the store you can contact SanDisk at this number 1(NNN) NNN-NNNN/p>
They will be able to assist with the repair or replacement
Since it's not old, I double Sandisk would charge you.
My name is XXXXX XXXXX you can add our chat to your favorites.
I have been a computer tech a little over 15 years now
If you ever have any computer related issues come visit me anytime and i'll be here to assist you :)
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