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James D's Avatar
  • Answered by:James D
  • Computer Support Specialist
  • Positive Feedback: 100.0 %
  • Accepted Answers: 5
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in Computer

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Customer Question

I bought from Amazon three Western Digital Caviar Green 3 TB SATA III 64 MB Cache Bare/OEM Desktop Hard Drive - WD30EZRX Two were installed on a new HP Pavilion h8-1210 PC and provided only 2 TB and reported the remaining space as unallocated Third HD was installed on HP Pavilion p6330f PC and exhibited only 746 GB and reported nothing else. Both computers are using Windows 7 Ultimate. Thanks for advice, Antonin XXXXXXXXXXX@XXXXXX.XXX

 



Already Tried:
reformatting each HD

Submitted: 342 days and 7 hours ago.
Category: Computer
Value: $29
Status: CLOSED
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Expert:  SVITExperts replied 342 days and 7 hours ago.


SVITExperts :

Hi and welcome to JustAnswer.com.

My name is XXXX XXX I will assist you with your issues.

SVITExperts :

then type diskpart and press Enter

SVITExperts :

After diskpart loaded, type list disk and press Enter.

SVITExperts :

What do you see on the list? It should list how much the volume for your hard drive

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Expert:  SVITExperts replied 342 days and 7 hours ago.

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Customer replied 342 days and 7 hours ago.

I hate the answer. Is starts from nowhere and does not say how to fix the disk.

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Expert:  SVITExperts replied 342 days and 7 hours ago.

Sorry for the confusion. I was trying to ask to see if you can see the full 3T on your hard drive using DiskPart.

Please do these steps:

Click START
Type Computer Management and press Enter.
Go to Disk Management under Storage.
Do you see your hard drive on the list?
If yes, how much volume does it say? Thanks.

Customer replied 342 days and 6 hours ago.

The informations provided in my first message contain data from the Disk management storage.

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Expert:  SVITExperts replied 342 days and 6 hours ago.

Thanks. Did you use Diskpart to see how much the hard drive has?

Customer replied 342 days and 6 hours ago.

I did and wish to cancel thios membership without any payment. Please advise

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Expert:  SVITExperts replied 342 days and 6 hours ago.

Thanks for your info.

If you already reformat and check the Diskpart, you should get a replacement hard drive.

Remember, if for any reason you are unsatisfied with my answer, we can continue the conversation until you’re satisfied and Accept my answer. I can address follow up questions at no extra charge and I’m always here to help. Thank you for using JustAnswer!

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Expert:  James D replied 342 days and 2 hours ago.

Hi, first thing to know is: do you 32bit or 64bit Windows?
32bit has a limit of 2.19 TB!

How old is HP Pavilion p6330f PC?

Its BIOS may not handle more than 746, or you may need to change how the BIOS
access the Drive: LBA / CHS /
Let me know

Remember, if for any reason you are unsatisfied with my answer, we can continue the conversation until you’re satisfied and Accept my answer. I can address follow up questions at no extra charge and I’m always here to help. Thank you for using JustAnswer!

 
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