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TaylorTech
TaylorTech, Computer Repairer
Category: Computer
Satisfied Customers: 1820
Experience:  6 College Certificates, 16 years exp, Own Computer Business
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I need to change my gmail password. The gear icon is not

Customer Question

I need to change my gmail password. The gear icon is not available.
Submitted: 2 years ago.
Category: Computer
Expert:  TaylorTech replied 2 years ago.

TaylorTech :

Hiya, My name is Mike and I've been repairing and upgrading computers for over 10 years, I will help you to the best of my ability.

TaylorTech :

How are you today?

TaylorTech :

You can only use the gear icon to change your password if you are already in your account

TaylorTech :

When you are not able to access your account you will need to go to the gmail sign in page

TaylorTech :

Dont enter any information into the username and password field

TaylorTech :

Only click on "Cant access your account" in blue letters

TaylorTech :

This is located under the password box

TaylorTech :

Then you will be given 3 choices

TaylorTech :

Select that you have forgotten your password

TaylorTech :

You will then be taken through a verification process which will enable you to change your password without any issues

TaylorTech :

Please let me know if you need any more help and I will be glad to

TaylorTech :

Otherwise please click accept so I can be paid for helping you.

TaylorTech :

Thanks Mike

Customer :

Where is the gear icon? I can not find it!

TaylorTech :

Please follow all instructions above

Customer :

The problem is that I can not find the gear icon!

TaylorTech :

Are you logged into your gmail account?

TaylorTech :

Was you able to complete the steps?

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