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Customer Question

My address has XXXXXXX@XXXXXX.XXX now it seems to XXXXX@XXXXXX.XXX.

How do I access my messages XXXXX@XXXXXX.XXX instead XXXXX@XXXXXX.XXX

Plese understand I don't want to change to the att.net I want to XXXXXXX@XXXXXX.XXX since it effects my business contacts..

Submitted: 375 days and 21 hours ago.
Category: Computer
Value: $39
Status: CLOSED
Expert:  Daniel replied 375 days and 21 hours ago.


Daniel :

Thanks for choosing Justanswer, My name is XXX XXX I will be assisting you today.

Daniel :

I am not able to actually see your email address, I need to know the information just after that @ sign for the email address that you are trying to use and then one that you are being forced to use

Customer :

My email address is XXXXX@XXXXXX.XXX however moving from missouri to illinois necessitated another email address which I do not use at all. that address being XXXXX@XXXXXX.XXX.... Thay assured me that I could keep the original sbcglobal.net since it was used as a business email... I DO NOT need the att.net address at this time and the other e-mail address has about 1500 messages in itt

Customer :

I did not get an answer

Daniel :

Ok, I am not able to see your email addresses, for secuirty reasons. I need you to give the information just after the @ sign please. I am trying to work on your answer, I can't give you an answer with out the information. Thank You

Customer :

XXXXX@XXXXXX.XXX

Daniel :

Just the information AFTER the @ SIGN

Customer :

sbcglobal.net

Daniel :

so this is the email address that you want, so what is the one that they are making you use?

Daniel :

So when you are trying to check your sbcglobal email where do you go to check it and what happens when you do this?

Customer :

When I pull up the SBC global e-mail onmy desk top . it now pulls up sbc att.net

Daniel :

where do you go when you check your mail, do you go through the web or do you use an email program such as outlook

 
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