How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask authentech Your Own Question

authentech
authentech, Systems Admin
Category: Computer
Satisfied Customers: 597
Experience:  I am a MS Certified Systems Engineer
58460175
Type Your Computer Question Here...
authentech is online now
A new question is answered every 9 seconds

I have windows installed on my MacBook Pro via VMware Fusion.

Customer Question

I have windows installed on my MacBook Pro via VMware Fusion. It has frozen during the reboot process on Loaded: \windows\system32\DRIVERS\agp.440.sys
I do not have the original windows disk, so how can I fix?
Submitted: 2 years ago.
Category: Computer
Expert:  authentech replied 2 years ago.

authentech :

This problem is related to the ACPI settings in the BIOS usually. So if you were installing on a normal computer, I would say go into your bios and disable the "Advanced Configuration and Power Interface"

authentech :

Here is another article I found related to virtual installs and this error. It's a different product but I think you get the picture: There are a few Windows device drivers that does not play nice on VirtualBox' hardware. Many physical PC systems (and VMware) have a AGP graphics bus which will cause agp440.sys to be installed. VirtualBox' virtual graphics card is on the PCI bus and the driver will cause a system crash. The most correct approach is to boot the recovery console from the Windows installation CD and disable this service. However, it is also possible to just rename/delete agp440.sys the C:\Windows\SYSTEM32\drivers directory. Here is a knowledge base article containing more information: http://support.microsoft.com/kb/324764

authentech :

I hope this helps lead you to the correct answer!

Customer : I unfortunately do not have a start up disk. Is there any other way to fix.
authentech :

Is this for XP?

Customer : No, 7
authentech :

I am going to give you instructions on how to get a Dell XP disk from a torrent site. Use the same instructions. I'll find you a Windows 7 iso in a sec. So follow the same instructions except the link to use and give me 1 minute

authentech :

How to download Dell XP ISO and copy to a disk

1. get utorrent and install it. utorrent can be found at utorrent.com

2. http://thepiratebay.se/torrent/4182674/DELL_XP_HOME_SP3.ISO

click that then click the smaller "Get this torrent"

3. Download imgburner from DANGEROUS URL REMOVED

4. Use Image Burner to burn the iso file to a blank cd

5. Now follow these instructions to do a repair install. http://pcsupport.about.com/od/operatingsystems/ss/instxprepair1.htm

You can use this disk to reinstall your Operating System. It will prompt you to put in your code and it will be a legal version again.


How to download Dell Vista ISO and copy to a disk

1. get utorrent and install it. utorrent can be found at utorrent.com

2. http://thepiratebay.se/torrent/4158160/Windows_Vista_Home_Premium_32-bit_Dell_OEM_DVD_-_Unaltered

click that then click the smaller "Get this torrent"

3. Download imgburner from DANGEROUS URL REMOVED

4. Use Image Burner to burn the iso file to a blank cd


You can use this disk to reinstall your Operating System. It will prompt you to put in your code and it will be a legal version again.

authentech :

Here's a link:

authentech :

http://thepiratebay.se/torrent/6504008/Windows_7_ultimate_64bit___Power_iso___removewat

authentech :

click "Get this torrent" - DO NOT CLICK THE BIG GREEN DOWNLOAD BUTTON

authentech :

Follow the rest of the instructions. I hope I have helped you! Please click ACCEPT to give me credit for helping. If you can give me Positive feedback this helps me a lot as well. Thanks and have a great day!

Customer: replied 2 years ago.
Is it possible to do a backup of any files before proceeding?
Expert:  authentech replied 2 years ago.
Any of the files on the Windows virtual image? Yes, just copy/paste that image to a new filename before proceeding. Then it's exactly like it was before you attempt this and you're good to go. Find where your VMFusion points to the image file and copy it.

Remember, if for any reason you are unsatisfied with my answer, we can continue the conversation until you’re satisfied and Accept my answer. I can address follow up questions at no extra charge and I’m always here to help. Thank you for using JustAnswer!
Customer: replied 2 years ago.
Stupid question I know, but where I'd I find that image?
Expert:  authentech replied 2 years ago.
By default virtual machines are stored in the user's home directory.

Remember, if for any reason you are unsatisfied with my answer, we can continue the conversation until you’re satisfied and Accept my answer. I can address follow up questions at no extra charge and I’m always here to help. Thank you for using JustAnswer!

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer New York
< Last | Next >
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer New York
  • I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you! RP Austin, TX
  • Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill Bill M. Schenectady, New York
  • The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you! Frank Canada
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
 
 
 

Meet The Experts:

 
 
 
  • Andy

    Computer Consultant

    Satisfied Customers:

    5311
    11yr exp, Comp Engg, Internet expert, Web developer, SEO
< Last | Next >
  • http://ww2.justanswer.com/uploads/EN/Engineer1010/2012-6-9_132423_jaj12a.64x64.jpg Andy's Avatar

    Andy

    Computer Consultant

    Satisfied Customers:

    5311
    11yr exp, Comp Engg, Internet expert, Web developer, SEO
  • http://ww2.justanswer.com/uploads/BA/barrenrock/2011-10-19_215925_JamesJAFinal.64x64.jpg James's Avatar

    James

    Sr. Computer Support Expert

    Satisfied Customers:

    8376
    20 years of experience building, fixing and servicing PCs and operating systems.
  • http://ww2.justanswer.com/uploads/zeyank/2009-09-26_154244_P8110079.png Ryan H.'s Avatar

    Ryan H.

    Computer Support Specialist

    Satisfied Customers:

    1741
    A+ Certified Technician - 10 Years experience working with all types of computer systems.
  • http://ww2.justanswer.com/uploads/JA/jadedangel57/2011-11-8_193134_janenewsm.64x64.jpg Jane Lefler's Avatar

    Jane Lefler

    Sr Prog Analyst / Technician

    Satisfied Customers:

    0
    Computer Programmer / Technician/ Consultant 16+ years
  • http://ww2.justanswer.com/uploads/RO/robmpreston/2013-9-23_233814_mijiFZm.64x64.jpg RPI Solutions's Avatar

    RPI Solutions

    Support Specialist

    Satisfied Customers:

    3476
    5+ Years in IT, BS in Computer Science
  • http://ww2.justanswer.com/uploads/BA/barunrath/2012-7-5_201954_Profilepic2.64x64.jpg B. Rath's Avatar

    B. Rath

    Computer Support Specialist

    Satisfied Customers:

    8671
    Certified Computer/Networking Support Specialist.
  • http://ww2.justanswer.com/uploads/FS/fszcze/2012-6-18_181848_500test.64x64.jpg Frederick S.'s Avatar

    Frederick S.

    Computer Specialist

    Satisfied Customers:

    7240
    Computer technician and founder of a home PC repair company.
 
 
 
Chat Now With A Tech Support Specialist
authentech
authentech
420 Satisfied Customers
I am a MS Certified Systems Engineer