i need to change the main system greeting on my Toshiba phone system and I cannot remember how to get there - I know I am the system administrator, but I cannot get to the main system greeting only my personal greeting.
Hiya, My name is XXXX XXX I've been repairing and upgrading computers for over 10 years, I will help you to the best of my ability.
Hope you are well this afternnon, Which system do you have please?
Changing MAIN Greeting (Day/Night)• Dial 400 or call your company’s main telephone number. When the system answers press # XXXX * The system will prompt you to enter your User ID followed by #. (NOTE: Depending on your system type, your main greeting will be in MB 990 or MB991. )• The system will prompt you to enter your security code followed by # (your security code will be thesame as your User ID, possibly with 997 at the end.)• Select Option 3 - Manage your mailbox (or selectthe MGMT prompt on your LCD).• Select Option 1 - Change your greeting.• Next you will be prompted to select a greeting number. (NOTE: if you are not sure, below are theSTANDARD greeting numbers. The system will allow you listen to the greeting selected prior to rerecording).• Greeting 1 Day• Greeting 2 Night• Greeting 3 Holiday• Greeting 4 Bad Weather• When you are certain you have selected the greeting number you wish to change, Press 2 to record your greeting and follow tutorial.
These SHOULD be the correct instructions to change the main vmail as apposed to the general mailbox greeting
I also just found this user guide for you which may come in great use IF you dont have it already
DKT3000 Series User Manual
Please let me know if you need any further assistance in this matter.