Hello Sir/Madam, Welcome to Just Answer.com. My name is Sandy and I will assist you today.Press Ctrl+D so that can return to this page easily.
Is it your hotmail or msn email account?
Please open the link below:
and try to login to your email account.
are you able to login into your email account now..
Please reply back..
No and dont have pass word that works tharts my problem
okay..please try to reset your password as under:
Please open the link:
and try to reset the password.
tried and did not workHaveused same paass word for e mail for years now not working and even though i created new one which open my account /my e mail is frozen and will not accept my new pass word
what error message do you get when you try to use the new password.
when i go in to windows live mail it asks for my identity and password but will not accept old or new pass word
and try to login using your new email account.
ok maybe there is glich in current system. last night i set new pass word with att mail and it worked with windows live/but not this morning
my mail i s coming in over att but not moving over to windows live
this is really frustrating because i cant conduct business without my window boxes
i will be glad to pay you when we have solved rthis problem
please try this:
Open the link:
and try to login using your new password now.
NEITHER THE ORIGINA AHOO/OLD WINDOWS OR NEW ATT PASSWORDS WORK BIU I JUST EREALIZES INM IN UPPER CASE IWILL ERYin lower case That got me into hotmail
that was the issue..
Please use the lower case always..
will hotmail preserve my old windows live records sent messages etc?
yes, it shoud.
you can check it..
Ok ill check it right now
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the problem was not upper case i checked that previously. When i checked hotmail no evidence of old documents being saved
well, it could be the possibility that you logged in after 30 days.
after 30 days, it delete the everything..
do not want to exit want to solve problem iam unable to open windows live with my new password amnd if i lose documents that is serious matter
now, please try to login to your windows live using this password.
ok tried and it did not work error message come up would need to go back to record maybe its another problem
under windows live mail account, please tell me which email account is configured.
windows live come up but mailnew mail does not come in mail does come in on att
i will look
it is an issue with Att account.
and click mail
and try to login.
or click forgot password..
cites errorOx800ccc17/says operation was cancelled by user
try to reset the password
Have you reset it now?