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Richard
Richard, Computer Specialist
Category: Computer
Satisfied Customers: 33844
Experience:  Over 20 years of consulting to the IT industry
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I want to access my gmail from my home based computer

This answer was rated:

I want to access my gmail from my home based computer

RichieMe :

Hi there, and welcome to JustAnswer

RichieMe :

What is the issue you are experiencing when trying to access GMail there?

Customer:

I am not sure of the full address I log in

RichieMe :

ok, but you auto login to GMail on another computer, correct? is this computer near you?

Customer:

I am working on this computer which is connected to my cable service via a router. The computer that I normaly log into is sitting alongside however I am about to take that in for service which means I will not have access for a few days. That is why I want to access my emails from this computer

RichieMe :

ok, then go to www.gmail.com

RichieMe :

on the sign in page, click Can't access your account?

RichieMe :

you will see the option Forgot Username?

RichieMe :

Choose this please

Customer:

having chosen that-what then?

RichieMe :

it will ask you "Please enter the recovery email address you provided when creating your account and verify that you're human by typing the two distorted words below."

RichieMe :

do that please and it will email the username to the secondary email address you specified when creating the account

Customer:

As i did not open this account originaly I am not sure about the 'secondary account'?

RichieMe :

ok, this is important, as without it you wont be able to find out your username

RichieMe :

but do you know what your email address is?

Customer:

I do not have access to the person who opened the account that is why I am contactin you people what can I do now?

RichieMe :

what is the email address of this account

RichieMe :

@gmail.com

RichieMe :

the bit before the @

RichieMe :

sorry it blocks emails here

RichieMe :

just the bit before the @

Customer:

robsmarketingservices.com

RichieMe :

ok, the login (user ID) is the gmail email address

RichieMe :

eg:[email protected]

RichieMe :

that is what you need to enter, the email address of the gmail account

RichieMe :

and its password

Customer:

So - I log into www.gmail.com as you first advised?

RichieMe :

yes please

RichieMe :

then enter the @gmail.com email address and password

Customer:

I will do all that- and you are fairly confident this will give me access?

RichieMe :

if it is the correct details, it will definetly give you access

Customer:

Thanks I will have a go

RichieMe :

your welcome

RichieMe :

let me know how it goes

RichieMe :

and please remember to click Accept if you are satisfied with the service I provided you

Customer:

How will I do that-you can probably tell I am a 'newbie' at all this

RichieMe :

its no problem

RichieMe :

you just click the Accept button

RichieMe :

tell me if you dont see it here please

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