Hi my name isXXXXX would like to assist you with your question. I am an expert here on JustAnswer.com in the computer field. How are you doing today?
It sounds to me like the MyStart Search is not actually a program but rather a default home page.
Here is what you want to do
In the top right hand corner of Google Chrome click the Wrench and choose Settings
On the right hand side under basics you will see "open this page" followed y a url. What you want to do is erase the address in there and type http://www.google.com
Let me know when you have made this change
Also I forgot to mention if there is another site you would prefer besides google.com you can replace it with whatever website you want to open instead of the MyStart Search
That's the one thing I have notice with a lot of programs lately, they hide a bunch of programs when you are installing something, if you are not careful to uncheck these boxes it leads to stuff like this getting installed.
Let me know if you were able to update the homepage under settings, I am standing by :)
Thanks, XXXXX XXXXX try it right now
No problem, Also if you could click the above our chat to the right, this will add our chat to your bookmarks, anytime you have any computer issues you can return day or night and write to me
I'll be able to assist you with anything computer related :)
It;s not letting me get into google chrome at all, as a matter of fact generally when you want to change home pages you can go into tools, and then internet options, i am not able to do that
Which browser are you using to chat with me?
still the one from incredimail
Do you know how to add a page to your favorites in the browser you are talking to me on?
no, but it looks like I just found the wrench you were speaking about let me try that now
No problem lets see what happens
I think I may have it I'm going to try it now
No problem Open a new google chrome window
You can do this by
Holding CTRL and press N
This will allow you to keep our chat window open at the same time for testing
It looks like i got it thanks so much
Great :) Glad that worked! If you could press the accept button and leave positive feedback, you should receive an email with a link to return to our website anytime you need help. My name is XXXXX XXXXX you ever need anything in the future.