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Is Hotmail down? It shows under account info that its up,

 
Digital Media Techies's Avatar
  • Answered by:Digital Media Techies
  • Computer Support Specialist
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  • Accepted Answers: 184
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Customer Question

Is Hotmail down? It shows under account info that it's up, but even trying to use
another computer with different Windows version all I get is;

"The Windows Live Network is unavailable from this site for one of the following reasons:
* This site may be experiencing a problem
* The site may not be a member of the Windows Live Network

You can:
* You can sign in or sign up at other sites on the Windows Live Network, or try again later at this site."

A lot of important info is inaccessible. Thanks in advance for any help.

Steve Saner XXX@XXXXXX.XXX

 

Optional Information:
Computer OS: Windows 7

Submitted: 397 days and 22 hours ago.
Category: Computer
Value: $38
Status: CLOSED

Accepted Answer

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Expert:  Digital Media Techies replied397 days and 22 hours ago.


Digital Media Techies :

My name is XXXXX, X am able to login to my live account just fine.

Digital Media Techies :

It may be localized to your specific gateway in your area. How long has this been happening for you?

Customer :

It is still happening and it started around 12 pm est

Digital Media Techies :

what website address are you using to access it?

Customer :

https://login.live.com/login.srf?lc=1033&sf=1&id=64855&tw=18000&fs=0&ts=0&cbcxt=mai&sec=&mspp_shared=1&seclog=0&wa=wsignin1.0&wp=MBI&ru=http://mail.live.com/default.aspx%3frru%3dinbox

Digital Media Techies :

https://login.live.com/login.srf?wa=wsignin1.0&rpsnv=11&ct=1334782353&rver=6.1.6206.0&wp=MBI&wreply=http:%2F%2Fmail.live.com%2Fdefault.aspx&lc=1033&id=64855&mkt=en-us&cbcxt=mai&snsc=1

Digital Media Techies :

Try my link.

Digital Media Techies :

I am able to login with your link.

Customer :

Tried your link and got the same screen message

Customer :

my i phone link is also down

Digital Media Techies :

Odd. Are you able to try accessing email from another location, or asking someone somewhere else to try and login, so that we can localize it?

Customer :

I've tried from this laptop in my bedroom "office" and a desktop

Customer :

The i phone says it is not able to access the server

Digital Media Techies :

No I am wondering about, like a friends house.

Digital Media Techies :

another geographical location

Customer :

I can try. Let me call a friend

Digital Media Techies :

ok, thank you.

Customer :

he's trying now

Customer :

my friend in nj gets the same message screen and I'm in florida

Digital Media Techies :

OK. So I have no idea why they are not reporting the issue yet, but the answer to your question is YES. It is certainly down on the East Coast.

Digital Media Techies :

You may want to report the outtage to them, but I assume it likely has been.

Customer :

So I just have to wait?

Digital Media Techies :

Unfortunately yes you do. There is no way to control the outtage, only Microsoft can get it back up and running.

Customer :

Thanks for your help

Expert TypeComputer Support Specialist
Category: Computer
Pos. Feedback: 95.8 %
Accepts: 184
Answered: 4/18/2012

Experience: BA Computer Science, A+ Cert., 3COM Cert. Tech. HP Authorized Printer Tech. Cisco Net. Security

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