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As you see from my last response, I need to set my Netgear N300 router to access these two security camera systems. Can you get access to my computer to go through this process? My Internet service provider is NexgenAccess.
Hi and welcome to Just Answer. My name is XXXXX XXXXX have been repairing Computers Professionally for over 13+ years and currently own a Shop in FL.
I am able to remotely connect to you and fix your problem. Just so we're on the right page, are we still having problems viewing the DVR due to the "Unknown Publisher" error, or has that been fixed and your having another issue? If were still dealing with the "Unknown Publisher" from a H.264 Remote Setup DVR, there are actually a couple more things that need to be changed in the Security Options. Let me know.
To be able to access them from the internet, you will have to have a Static IP. A Static IP is an additional service that you can get through your Internet Provider. Call them and have it activated on your line. It usually runs about an extra $15 a month. It takes about 5-7 days for them to set it up. Once it's all setup, let me know and I'll guide your through the rest. As for the other, make sure the "Internet" Security Settings are set like this: