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hello sir/madam, i would like to help you, please let me know when you are ready.
to be able to open pdf files, you will need to install adobe reader. can you please open this page: http://get.adobe.com/reader/ and download it & install. after installation, you will be able to open your pdf files. if something goes wrong please let me know. we can go step by step and fix it together.
were you able to install adobe reader?
can you click your start button. go to all programs > adobe reader X
can you open the program itself?
can you open the program itself?..
so, your adobe reader (pdf reader) is working.
can you go to your yahoo mail, and then SAVE the pdf file to your desktop
(download it to your desktop)
There is no option to save.
can you open your ie (internet explorer)
and go to tools > internet options. go to ADVANCED tab . do you see the RESET button there? can you press that button. it will restore your ie settings to factory condition.
reseting safari (like we did for ie) should fix the problem. can you try this:
can you ask a new question, and then select "MAC" as the question category. So mac experts can help you .