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Bryan
Bryan, Computer Support Specialist
Category: Computer
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Experience:  8+ years of professional support for tech-related issues, including computers, email and software.
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Need a restore disk for my Acer Aspire 5742-6811

Resolved Question:

Need a restore disk for my Acer Aspire 5742-6811
Submitted: 4 years ago.
Category: Computer
Expert:  Bryan replied 4 years ago.
Hi, and thanks for using JustAnswer.

Add this page to your Favorites/Bookmarks first, so as to get back to me anytime later on, if needed.

You may carry out an Acer eRecovery without a recovery disk, which will return the system to the original factory installation including all factory installed drivers and applications:

Plug in the AC adapter and battery.

Turn the system on.

Immediately, press ALT on the keyboard and start tapping F10.

Continue holding ALT and tapping F10 as the unit boots up.

A screen stating "Starting Acer Erecovery" should appear.
(Release ALT and stop tapping F10 at this point)

There will be 4 options:

1. Restore system to factory default
2. Restore system from user backup
3. Restore system from cd/dvd
4. Exit

Restore system to factory default


Enter the password XXXXX eRecovery was first started (default - 000000).

Read the on-screen warning and choose Yes.

Click Next. The recovery process will start.

When recovery is complete the system will re-start and will need to complete the setup of Windows.


When setup is complete a process will clean up the recovery files.


Please be patient as this process can take 5-10 minutes or longer.

If this doesn't work, you may order a set of recovery discs for your Acer model, using the following link:
https://secure.tx.acer.com/RCDB/Main.aspx?brand=acer

Enter the serial number provided at the back of your laptop, then click Submit. You will need to have a valid credit card to make the purchase, after which you may use the recovery discs provided to restore your laptop back to factory settings, resetting your password XXXXX the process.

 

Hope it helps.

 

Regards

Bryan and 4 other Computer Specialists are ready to help you

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