Hello and Welcome to Just answer. My name is John i will be assisting you today
Did you get this message before or after loading windows?
Can you boot to windows successfully?
I can boot to windows most oft the time . some times its times out or just shuts down.
which antivirus is installed in the pc?
ok is it working properly now
please try to update the norton 360 and see if updates or not
if you have any other antivirus installed in the pc uninstall it
if it still shows the error message then please do the following
Restart the computer then press F8 repeatedly. You need to press F8 before the Windows logo appears then you will get Advance boot Menu on the Advanced Boot Options screen, use the arrow keys to highlight the Safe Mode and then press ENTER.
Once you are in safe mode uninstall all ant-virus including Norton 360 from programs and features in control panel If there is any problem removing Norton please use this removal tool http://tinyurl.com/y7qe88 Then install only Norton 360.Then check it and see if you get that the error message
let me know the status
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