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Yegarboy
Yegarboy, Computer Enthusiast
Category: Computer
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Experience:  Expert Computer Diagnostician
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my thinkcentre ibm lenovo computer wont turn on. my computer

Resolved Question:

my thinkcentre ibm lenovo computer wont turn on. my computer screen is black when I push power button 'on' and the green light on computer flashes in bursts of green. it also makes a slight surging noise. what do I do?
Submitted: 2 years ago.
Category: Computer
Expert:  Yegarboy replied 2 years ago.

Yegarboy :

Welcome To Just Answer!

Yegarboy :

Have you made any hardware changes?

Customer:

no

Customer:

also made sure nothing in disk drive

Yegarboy :

Ok are you comfortable removing hardware?

Yegarboy :

Its real easy

Customer:

have done it before when talked thru steps of what I was removing

Yegarboy :

Great. Lets turn it over and remove the Ram / Wifi Cover

Customer:

pulled computer apart; now open

Yegarboy :

Ok great

Yegarboy :

Now remove the top ram stick only

Customer:

ok, does that have yellow, black and red cables soming out from it?

Yegarboy :

No its a 2 inch wide green card. There will be 2 of them nearly stacked on top of each other

Yegarboy :

Full Size Image

Customer:

done it

Yegarboy :

Ok

Yegarboy :

Now turn it right side up and try to turn it on

Customer:

still same thing

Yegarboy :

Ok, now pull the other stick and put that one back in its oridginal slot

Customer:

ok

Yegarboy :

try to turn it on again

Customer:

took blue one out and now its beeping and then same as before

Yegarboy :

Ok, place both sticks back in.

Customer:

just beeps and then nothing

Yegarboy :

I thought this was a laptop lol my bad

Yegarboy :

Ok do you know what a pci card is?

Customer:

nope, sorry

Yegarboy :

Hold tite

Yegarboy :

Full Size Image

Yegarboy :

See the white slots then run sideways?

Yegarboy :

at the bottom left

Customer:

ok, yep there are x2 right?

Yegarboy :

yep

Yegarboy :

Do you have anything in yours?

Customer:

nope

Yegarboy :

ok...thats not good lol

Yegarboy :

How many ram slots do you have?

Yegarboy :

ok

Yegarboy :

How many ram slots are there?

Customer:

ok, sorry laptop battery nearly flat and had to get power cord!! Are the ram slots the ones just above white ones....iuf yes, x11

Yegarboy :

No they are more to the right and go up and down

Customer:

ok, they are slightly above the others and run up/down. there appear to be x5 then a big middle one with a flat top and then x5 on the other side

Yegarboy :

Hmm. How many beeps when you turn it on?

Customer:

i'll just turn it on again and tell u

Yegarboy :

ok

Customer:

ok. no beeps this time!! just same as before light flashing a bit and nothing on screen.

Yegarboy :

In the back.....unplug the monitor cable then plug it back in

Yegarboy :

Do any of the fans run?

Customer:

ok doing that now just give me a min

Yegarboy :

sure

Customer:

ok nothin

Customer:

not surging at moment. green light on, no screen working but screen light is on

Yegarboy :

Any fans running?

Customer:

yes, the one as you look at the side of the comupoter that has a urple bit inside it

Yegarboy :

Ok that is great news

Customer:

actually the other one is too

Yegarboy :

1 of 2 things has happened

Customer:

ok?

Yegarboy :

1. The motherboars internal video has crapped out

Yegarboy :

2. the monitor has failed

Customer:

ok, if its 1. how do i fix that? We have recently replaced the screen as our other one failed

Yegarboy :

Its probably the internal video. You can get a cheap plug and play video card for like 10 bucks

Customer:

where is that located, should I pull out the one there now?

Yegarboy :

Go to any pc shop or bestbuy even walmart i think has them

Yegarboy :

You will plug it into the white slot that runs side to side on the bottom

Yegarboy :

Its card a PCI card

Customer:

ok, thanks. Is there one somewhere in here that i need to remove?

Yegarboy :

not a thing

Customer:

ok, so i'm off to the shops and then it should work yeah?

Yegarboy :

Yes it should. Just make sure the pc is off. plug in the card and plug your video cable into in.

Yegarboy :

There is a tiny metal bracet on the back of the pc that has to come out before the card can go in. Youll see it. It just pops out.

Customer:

what does the video cable look like?

Yegarboy :

write down the make and model of your pc so they can give you the right card

Yegarboy :

Its the cable that runs from the monitor to the pc

Customer:

cool. good one

Yegarboy :

Be sure and let me know how it goes. If the above doesnt work. I suggest taking it in for repair. But im confident this will work. If you are happy with my service please click Accept. :)

Customer:

thanks

Yegarboy :

Anytime

Yegarboy, Computer Enthusiast
Category: Computer
Satisfied Customers: 509
Experience: Expert Computer Diagnostician
Yegarboy and 8 other Computer Specialists are ready to help you

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