Welcome To Just Answer!
Have you installed windows updates?
I think so,I have it set to do automatcally
When I use 2 diffent browsers,IE9 and Foxfire ,do I have to download updates to each browswer or does it do it on it's own?
They should auto update
Have you tried re-installing it?
Would you like the link?
should I unistall old one then
No, that way it reconfigures it and keeps your files
Ok yes i'll try that
32 or 64 bit?
I have both
I think i'm on the 64 and that is the one I think stops responding
Click HERE. The download will begin automatically. Click Run in IE or Save in FireFox.
Ok, try this one first
this one is 32
It says this one does not support my 32/64
Ok, just a sec
says it is wrong version
You are using 7 right?
yes, but i have the service packs for xp i think
That doesn't make sense.
Not you lol
That was 32 bit then 64 bit
sorry, i am pc illlerate!
I take it IE is your favorite?
no.not really i like foxfire best but i do surveys alot and they don't always work right on foxfire
Ok, how long has this been going on?
I think ie has lost there touch
basically since i started using foxfire and if i am going to do surveys then i open ie
I agree lol
Do you have a time period?
Guess maybe lol?
you mean for my question slot
I mean how long roughly has IE been acting up
Sorry no Mam
I'm not sure what you mean about time period then
About a month
I mean..for instance....IE started messing up 2 weeks ago
or when ever i try and use it
Lets try a System Restore
Do you know how to do that?
OMG they are so scary lol
yeah, i've done them before ,but i always have trouble trying to go back to a certain time
oh ok if your not comfortable we can try something else
they seem to say no can't do
I am going to give step by step instructions on an idea...just reply to every step so i know you did it ok
i can try though if you think i should
We will try this other first
Click Start > Control Panel
Then Click Programs and Features
On the left of that window is a link...
It says Turn Windows Features On or OFF
Ok, now scroll down the list and untick the checkbox next to IE9
And then click ok
ok says i have to restart
Bookmark this page so you can return to it. Then restart your pc
Ill wait right here
ok.see you in a bit
Just reply to this chat when your ready to finish up :)
Give it a try
See if it works now
i'm on it right now and it said they upgradedie9
So its good?
i think so now what do ido accept and close
Thats about it lol..Dont forget to leave me positive feedback too :)
Awesome will do thank you so much for your expertise and time
Your very welcome Linda. Thanks for choosing JA!