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IT_Help
IT_Help, Systems Analyst
Category: Computer
Satisfied Customers: 650
Experience:  Masters in Computer Science. Currently a Network Admin
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I HAVE MY MAGICJACK HOOKED UP, BUT I KEEP GETTING ERROR 1.

Resolved Question:

I HAVE MY MAGICJACK HOOKED UP, BUT I KEEP GETTING ERROR 1. WHAT DO I NEED TO DO NOW? I DO NOT WANT TO USE MY COMPUTER, PLEASE RESPOND .
Submitted: 4 years ago.
Category: Computer
Expert:  IT_Help replied 4 years ago.

IT_Help :

Hi, Welcome to JustAnswer. This is Mahbub Shahin can assist you.

IT_Help :

Error 1


If you hear error 1 while trying to place a call with your magicJack PLUS, it means that you are not connected to the Internet.


To resolve this, make sure that one end of the ethernet cable is plugged into your modem/router/switch and the other end into your magicJack PLUS.


You also need to make sure that your modem/router/switch is powered on and that the port you have connected the magicJack to is functioning correctly.

Customer:

WHY DO I HAVE TO PLUG IN TO INTERNET IF I AM NOT CONNECTING TO THE COMPUTER?

IT_Help :

Please try to understand. There are two kinds of magic jack

IT_Help :

1. Magic jack

IT_Help :

2. Magic jack plus.

IT_Help :

You can call any where through magic jack plus without using computer.

Customer:

are we being charged for this info?

IT_Help :

Sir If you click on accept then I can only get credit. Also paid for the time which I spend to help you. Any more question please let me know.

IT_Help :

Thank you.

IT_Help :

Any more question please let me know.

IT_Help and 7 other Computer Specialists are ready to help you