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My google page is stuck on the right side of the screen and

Answered by:arsufi2002
Computer Support Specialist
Positive Feedback: 89.0 %
Accepted Answers: 324

in Computer

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Appears this problem was a little more complicated than most. All is well now.

Customer Question

My google page is stuck on the right side of the screen and I cannot excape from the google page. I cannot move it over to the left and when I shut down and restart, it remains stuck on the right side of the page. I am contacting you through my wife's e-mail because I can't get to my own. My e-mail XXXXX@XXXXXX.XXX. Hers is sandyjune456 @ comcast.net

Optional Information:
Computer OS: Windows 7
Browser: Chrome

Submitted: 401 days and 16 hours ago.

Category: Computer

Value: $38

Status: CLOSED

Expert: arsufi2002 replied 401 days and 16 hours ago.

arsufi2002 :

Hi,

arsufi2002 :

Welcome to Just Answer

Please save this page to favorites( ctrl + d) so that you can reconnect in case you get disconnected

arsufi2002 :

do you have same issue on Internet Explorer ?

arsufi2002 :

If not lets reset google chrome and check

arsufi2002 :

1: Close Google Chrome browser

arsufi2002 :

(pass step 3 if you have not bookmarked webpages )

arsufi2002 :

2: click start on search programs and files type %localappdata% press enter key

arsufi2002 :

b: open Google folder > chrome > User Data > Default > copy file named Bookmarks and paste it on your desktop

arsufi2002 :

c: close folder

arsufi2002 :

3: Again click start on search programs and files type %localappdata% press enter key

arsufi2002 :

b: open Google folder > chrome > User Data > delete all files under user data folder

arsufi2002 :

c: close folder

arsufi2002 :

4: Open Google chrome and check if it works fine

arsufi2002 :

5: To get your bookmarks , please copy the file Bookmarks to the location that we copied it earlier .

arsufi2002 :

a: click start on search programs and files type %localappdata% press enter key

arsufi2002 :

b: open Google folder > chrome > User Data > Default > paste file named Bookmarks on this folder

arsufi2002 :

please reply status

arsufi2002 :

reply if you have any query

arsufi2002 :

Please press the Accept button and leave me good feedback if my suggestion works

Thanks

arsufi2002 :

hello ,

arsufi2002 :

what's the status

arsufi2002 :

please reply

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