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Maggie P
Maggie P, Computer Support Specialist
Category: Computer
Satisfied Customers: 527
Experience:  30+yrs computer experience, HNC Computing, Microsoft Certified Professional, CompTia A+, ASAP, UNITE
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XP checkdisc cannot open volume for direct access can you fix

Resolved Question:

XP checkdisc cannot open volume for direct access can you fix this
Submitted: 2 years ago.
Category: Computer
Expert:  Maggie P replied 2 years ago.
Hello and thank you for using Just Answer.

We need some further information so we can help with your Check Disk problem.

  1. Which (if any) Service Pack do you have installed? (Right-click My Computer and select Properties)
  2. Are you having troubles which led to you running Check Disk?
Customer: replied 2 years ago.
I have all current network platforms installed and also service pack 3 no exept that my laptop was running slow and I decided to run defrag and diskchecker
Customer: replied 2 years ago.
I have replied
Customer: replied 2 years ago.
I am awaiting a further response from you please advise
Expert:  Maggie P replied 2 years ago.
OK there are few things which could be causing the error you see.

Click Start > Run and type services.msc then press enter. Look for your Anit-virus in the services window then double click on it and change the Startup type to Disabled. Restart the computer. After the restart set Check Disk to run again and restart to begin the scan.

Let me know if you still get the same error. Remember not to surf the internet while your AV is disabled this way, return to the services.msc and change the Anti-virus startup type back to Automatic, restart again to allow the AV to load.
Maggie P, Computer Support Specialist
Category: Computer
Satisfied Customers: 527
Experience: 30+yrs computer experience, HNC Computing, Microsoft Certified Professional, CompTia A+, ASAP, UNITE
Maggie P and 11 other Computer Specialists are ready to help you
Customer: replied 2 years ago.
ok I tried this but it did not reslove the problem please advise further
Expert:  Maggie P replied 2 years ago.
OK this time click Start > Run and type msconfig then press enter. On the System Configuration window select Selective Startup and make sure that only Load System Services is checked. Click the Services tab then put a checkmark in Hide all Microsoft Services (this is important). Click Disable all. Click OK. Restart the computer.

On restart ignore the System Configuration window and configure the Check Disk again.

Let me know if the same error occurs. After trying the check disk remember to go back to msconfig and on the General tab select Normal startup then restart the computer again to load your security (and other) programs.

Customer: replied 2 years ago.
Hi, went through this process but regretfully the problem remains please advise further
Expert:  Maggie P replied 2 years ago.
OK go back onto msconfig and this time click the Boot tab. Put a checkmark in Boot log and in OS boot information then click OK.

Restart the computer then upload the file c:\Windows\ntbtlog.txt at http://wikisend.com Post the download link of File ID here.
Customer: replied 2 years ago.
Service Pack 3 3 4 2012 17:17:49.375 Loaded driver \WINDOWS\system32\ntkrnlpa.exe Loaded driver \WINDOWS\system32\hal.dll Loaded driver \WINDOWS\system32\KDCOM.DLL Loaded driver \WINDOWS\system32\BOOTVID.dll Loaded driver ACPI.sys Loaded driver \WINDOWS\system32\DRIVERS\WMILIB.SYS Loaded driver pci.sys Loaded driver isapnp.sys Loaded driver ohci1394.sys Loaded driver \WINDOWS\system32\DRIVERS\1394BUS.SYS Loaded driver compbatt.sys Loaded driver \WINDOWS\system32\DRIVERS\BATTC.SYS Loaded driver pciide.sys Loaded driver \WINDOWS\system32\DRIVERS\PCIIDEX.SYS Loaded driver intelide.sys Loaded driver viaide.sys Loaded driver aliide.sys Loaded driver pcmcia.sys Loaded driver MountMgr.sys Loaded driver ftdisk.sys Loaded driver ACPIEC.sys Loaded driver \WINDOWS\system32\DRIVERS\OPRGHDLR.SYS Loaded driver PartMgr.sys Loaded driver VolSnap.sys Loaded driver atapi.sys Loaded driver iaStor.sys Loaded driver disk.sys Loaded driver \WINDOWS\system32\DRIVERS\CLASSPNP.SYS Loaded driver fltmgr.sys Loaded driver sr.sys Loaded driver PxHelp20.sys Loaded driver KSecDD.sys Loaded driver Ntfs.sys Loaded driver NDIS.sys Loaded driver Serial.sys Loaded driver RapportKELL.sys Loaded driver Mup.sys Loaded driver \SystemRoot\system32\DRIVERS\intelppm.sys Loaded driver \SystemRoot\system32\DRIVERS\cpqbttn.sys Loaded driver \SystemRoot\system32\DRIVERS\wmiacpi.sys Loaded driver \SystemRoot\system32\DRIVERS\ialmnt5.sys Loaded driver \SystemRoot\system32\DRIVERS\HDAudBus.sys Loaded driver \SystemRoot\system32\DRIVERS\w39n51.sys Loaded driver \SystemRoot\system32\DRIVERS\usbuhci.sys Loaded driver \SystemRoot\system32\DRIVERS\usbehci.sys Loaded driver \SystemRoot\system32\DRIVERS\nic1394.sys Loaded driver \SystemRoot\system32\DRIVERS\sdbus.sys Loaded driver \SystemRoot\system32\DRIVERS\rimmptsk.sys Loaded driver \SystemRoot\system32\DRIVERS\rimsptsk.sys Loaded driver \SystemRoot\system32\DRIVERS\rixdptsk.sys Loaded driver \SystemRoot\system32\DRIVERS\CmBatt.sys Loaded driver \SystemRoot\system32\DRIVERS\i8042prt.sys Loaded driver \SystemRoot\system32\DRIVERS\kbdclass.sys Loaded driver \SystemRoot\system32\DRIVERS\SynTP.sys Loaded driver \SystemRoot\system32\DRIVERS\mouclass.sys Loaded driver \SystemRoot\system32\DRIVERS\imapi.sys Loaded driver \SystemRoot\system32\DRIVERS\cdrom.sys Loaded driver \SystemRoot\system32\DRIVERS\redbook.sys Loaded driver \SystemRoot\System32\Drivers\GEARAspiWDM.sys Loaded driver \SystemRoot\system32\DRIVERS\afwcore.sys Loaded driver \SystemRoot\system32\DRIVERS\afw.sys Loaded driver \SystemRoot\system32\DRIVERS\btkrnl.sys Loaded driver \SystemRoot\system32\DRIVERS\audstub.sys Loaded driver \SystemRoot\system32\DRIVERS\rasl2tp.sys Loaded driver \SystemRoot\system32\DRIVERS\ndistapi.sys Loaded driver \SystemRoot\system32\DRIVERS\ndiswan.sys Loaded driver \SystemRoot\system32\DRIVERS\raspppoe.sys Loaded driver \SystemRoot\system32\DRIVERS\raspptp.sys Loaded driver \SystemRoot\system32\DRIVERS\msgpc.sys Loaded driver \SystemRoot\system32\DRIVERS\psched.sys Loaded driver \SystemRoot\system32\DRIVERS\ptilink.sys Loaded driver \SystemRoot\system32\DRIVERS\raspti.sys Loaded driver \SystemRoot\system32\DRIVERS\termdd.sys Loaded driver \SystemRoot\system32\DRIVERS\swenum.sys Loaded driver \SystemRoot\system32\DRIVERS\update.sys Loaded driver \SystemRoot\system32\DRIVERS\mssmbios.sys Loaded driver \SystemRoot\system32\DRIVERS\kbdhid.sys Loaded driver \SystemRoot\System32\Drivers\NDProxy.SYS Did not load driver \SystemRoot\System32\Drivers\NDProxy.SYS Loaded driver \SystemRoot\system32\drivers\CHDAud.sys Loaded driver \SystemRoot\system32\DRIVERS\HSFHWAZL.sys Loaded driver \SystemRoot\system32\DRIVERS\HSF_DPV.sys Loaded driver \SystemRoot\system32\DRIVERS\HSF_CNXT.sys Loaded driver \SystemRoot\System32\Drivers\Modem.SYS Loaded driver \SystemRoot\system32\DRIVERS\usbhub.sys Did not load driver \SystemRoot\System32\Drivers\lbrtfdc.SYS Did not load driver \SystemRoot\System32\Drivers\Fdc.SYS Did not load driver \SystemRoot\System32\Drivers\Flpydisk.SYS Did not load driver \SystemRoot\System32\Drivers\Sfloppy.SYS Loaded driver \SystemRoot\System32\Drivers\i2omgmt.SYS Loaded driver \SystemRoot\system32\DRIVERS\BdSpy.sys Loaded driver \SystemRoot\system32\DRIVERS\NSKernel.sys Loaded driver Did not load driver \SystemRoot\System32\Drivers\Changer.SYS Did not load driver \SystemRoot\System32\Drivers\Cdaudio.SYS Loaded driver \SystemRoot\System32\Drivers\Fs_Rec.SYS Loaded driver \SystemRoot\System32\Drivers\Null.SYS Loaded driver \SystemRoot\System32\Drivers\Beep.SYS Loaded driver \SystemRoot\System32\drivers\vga.sys Loaded driver \SystemRoot\System32\Drivers\mnmdd.SYS Loaded driver \SystemRoot\System32\DRIVERS\RDPCDD.sys Loaded driver \SystemRoot\System32\Drivers\Msfs.SYS Loaded driver \SystemRoot\System32\Drivers\Npfs.SYS Loaded driver \SystemRoot\system32\DRIVERS\rasacd.sys Loaded driver \SystemRoot\system32\DRIVERS\ipsec.sys Loaded driver \SystemRoot\system32\DRIVERS\tcpip.sys Loaded driver \SystemRoot\system32\DRIVERS\ipnat.sys Loaded driver \SystemRoot\system32\DRIVERS\netbt.sys Loaded driver \SystemRoot\system32\DRIVERS\wanarp.sys Loaded driver \SystemRoot\system32\DRIVERS\NSNetmon.sys Loaded driver \SystemRoot\System32\drivers\ws2ifsl.sys Loaded driver \SystemRoot\System32\drivers\afd.sys Loaded driver \SystemRoot\system32\DRIVERS\arp1394.sys Loaded driver \SystemRoot\system32\DRIVERS\netbios.sys Loaded driver \SystemRoot\system32\DRIVERS\eabfiltr.sys Did not load driver \SystemRoot\System32\Drivers\PCIDump.SYS Loaded driver \SystemRoot\system32\DRIVERS\rdbss.sys Loaded driver \??\C:\Program Files\Trusteer\Rapport\bin\RapportPG.sys Loaded driver \??\C:\Program Files\Trusteer\Rapport\bin\RapportEI.sys Loaded driver \SystemRoot\system32\DRIVERS\mrxsmb.sys Loaded driver \SystemRoot\System32\Drivers\Fips.SYS Loaded driver \??\C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys Loaded driver \SystemRoot\system32\DRIVERS\hidusb.sys Loaded driver \SystemRoot\System32\Drivers\btwusb.sys Loaded driver \SystemRoot\system32\DRIVERS\mouhid.sys Loaded driver \SystemRoot\System32\Drivers\Fastfat.SYS Loaded driver \??\C:\WINDOWS\system32\drivers\mbam.sys Loaded driver \SystemRoot\system32\DRIVERS\ndisuio.sys Did not load driver \SystemRoot\system32\DRIVERS\rdbss.sys Did not load driver \SystemRoot\system32\DRIVERS\mrxsmb.sys Loaded driver \SystemRoot\system32\DRIVERS\mrxdav.sys Loaded driver \SystemRoot\system32\drivers\wdmaud.sys Loaded driver \SystemRoot\system32\drivers\sysaudio.sys Loaded driver \SystemRoot\system32\drivers\splitter.sys Loaded driver \SystemRoot\system32\drivers\aec.sys Loaded driver \SystemRoot\system32\drivers\swmidi.sys Loaded driver \SystemRoot\system32\drivers\DMusic.sys Loaded driver \SystemRoot\system32\drivers\kmixer.sys Loaded driver \SystemRoot\system32\drivers\drmkaud.sys Loaded driver \SystemRoot\System32\Drivers\HTTP.sys Loaded driver \SystemRoot\system32\DRIVERS\srv.sys Loaded driver \SystemRoot\System32\Drivers\Cdfs.SYS Loaded driver \SystemRoot\system32\DRIVERS\mdmxsdk.sys Did not load driver \SystemRoot\system32\DRIVERS\ipnat.sys Did not load driver \SystemRoot\system32\DRIVERS\NSKernel.sys Loaded driver Loaded driver Loaded driver Loaded driver Loaded driver Loaded driver \SystemRoot\system32\drivers\kmixer.sys
Customer: replied 2 years ago.
Hi, It seems to have provided a lot of info,I await your further advice in due course
Expert:  Maggie P replied 2 years ago.
Some more information needed. Click Start > Run and type regedit then press enter. In the Registry Editor window navigate to the following location.

HKEY_LOCAL_MACHINE\SYSTEM\CURRENTCONTROLSET\CONTROL\Session Manager

Right click on Session Manager and select Export and save the file as a .reg somewhere you can easily find it. Close the Registry Editor.

Right click on the .reg file you saved and select Edit. Copy and paste the contents here.
Customer: replied 2 years ago.
hi, have followed the sequence as far as the final control but there is no system manager facility?
Expert:  Maggie P replied 2 years ago.
Once you click the arrow next to Control you will need to scroll down quite a bit as this key has lots of subkeys. Can you see Session Manager now?
Customer: replied 2 years ago.
Ok I found and copied it /exported it to my desktop but it wont copy or paste it asks me if i want to add it to the register?
Customer: replied 2 years ago.

Hi,I tried to copy and past manually but it wont work too many characters

Expert:  Maggie P replied 2 years ago.
OK please upload the file at http://wikisend.com and post the link to it here.
Customer: replied 2 years ago.
Customer: replied 2 years ago.
I Hope this is what you wanted I await your further advice
Expert:  Maggie P replied 2 years ago.
Yes thank you.

Download disablecheckdisk.reg from http://wikisend.com/download/231666/disablecheckdisk.reg

Double click the file and say Yes when asked to merge with the Registry.

Restart the computer then try the Check Disk again. Let me know how that goes. *Note it is important to do a restart before configuring the check disk scan to run on next restart.
Customer: replied 2 years ago.
hi before i go further i should point out that check disc always starts up at reboot because it doesnt actually run due to the fact that it cannot open the volume for direct access, so it tries again on each start up. please advise before i proceed further.
Expert:  Maggie P replied 2 years ago.
Yes what you say does match the data in your registry, run the reg file in my previous reply. Remember to restart the computer after the registry merge and then schedule check disk for the next restart.
Customer: replied 2 years ago.
Hi, I performed the suggested function and on reboot the cannot open volume message did not appear, I rescheduled and rebooted and there is was again with the cannot open volume message again. further assist please
Expert:  Maggie P replied 2 years ago.
OK double click on the reg file again to remove the autochk again.

Please download OTL.exe (http://tinyurl.com/lvze67) and save it to your desktop.

Double click the icon to start the tool.

  • Under Output select Minimal Output
  • Put a check mark in Scan All Users
  • Put a check mark in both Purity Check and LOP Check
  • Click Run Scan and let the program run uninterrupted.
When the scan is complete, two text files will be created, OTL.txt and Extras.txt, on Desktop.

Upload both the OTL.txt and the Extras.txt at http://wikisend.com/ and post links to them in a reply here.
Customer: replied 2 years ago.
can you elaborate on the double click on thr reg file again please I assume i use regedit but what file do you want me to double click on? and where is it?
Expert:  Maggie P replied 2 years ago.
You don't need to open regedit. Double click the disablecheckdisk.reg you downloaded earlier. It should still be in your Downloads. If you cannot find it you can download again from http://wikisend.com/download/231666/disablecheckdisk.reg
Customer: replied 2 years ago.
My Virus checker Bullguard has blocked this site with a severe warning not to proceed please advise
Expert:  Maggie P replied 2 years ago.
Which site is it blocking?
Customer: replied 2 years ago.

the otlexefile your url above directs me to download from

Expert:  Maggie P replied 2 years ago.
It is OK to download the file, some AV programs do pick it up as a malicious file because of some of the routines it performs. The tool is used widely in the removal of malware so is safe to download. Running the tool with the suggested settings will not change anything on your computer but will provide reports which may give us a better idea of why you are experiencing check disk problems. You can click ignore or proceed on the message or you may need to add OTL.exe to Bullguards exception list.
Customer: replied 2 years ago.

http://wikisend.com/download/186750/Extras.Txt

http://wikisend.com/download/435492

 

herewith as required I am off to bed now I will contact you again tomorrow over and out Ray

Expert:  Maggie P replied 2 years ago.
I don't see anything that would be affecting the check disk.

Are you setting the scan by right clicking on the drive in My Computer or via the command prompt?

Do you have the Windows XP disk or did it come pre-installed with no disks?
Customer: replied 2 years ago.

I normally go my computer c drive properties tools, check the appropriate boxes and it sets to run on next restart. the computer came with preinstalled discs but I have the licensed Microsoft product identifier fro hewlett. packard.

 

I Await your further advice

Customer: replied 2 years ago.
I should also say that I have tried to run from the command prompt to no avail.
Customer: replied 2 years ago.
hello are you available yet?
Customer: replied 2 years ago.
Relist: Other.
It seems that maggie is off duty and I have time now for further assistance to resolve the problem
Expert:  Maggie P replied 2 years ago.
Hello again. I am online now.

From the command prompt run the following command.

sfc /scannow

If you are asked to insert the XP CD browse and point the scan to C:\I386

Let me know how that goes.
Customer: replied 2 years ago.

Hi Again,

I input the command, and a windows file protection scan to verify that the files were intact and in their original versions took place. it took some time and then it completed without leaving any messages ?

Customer: replied 2 years ago.
Is there some other action I should take?
Expert:  Maggie P replied 2 years ago.
Sorry for the delay in any replies at this time, the site is experiencing some technical problems and our engineers are currently working on these.

Go to C:\Windows\Logs\CBS and click on the CBS.log copy the file then right click a blank space on the Desktop and select Paste. Upload the copy on the Desktop to http://wikisend.com and post the link here.

I will check the log to make sure sfc ran properly and get back to you as soon as possible. In the meantime please re-visit windowsupdate.microsoft.com and make sure you have all the available important or critical updates.
Customer: replied 2 years ago.

I typed in the command at the run prompt but got a message stating that it couldnot be found?

Expert:  Maggie P replied 2 years ago.
Sorry c:\Windows\Logs\CBS is not a command but a folder location where you can find a text file named CBS.log
Customer: replied 2 years ago.

Hi,

Windows update has thrown up an anomoly that could be the crux of the problem, I had trouble with w update before but feel it was cured. when I tried windows update just now it indicated that I had hidden updates (which I hadnt) then it found a critical update for netframework 3.5 service pack 1 framework asst 1.ox86 but it was strange it had no subtance/volume/bytes etc and the download failed ?

Customer: replied 2 years ago.
The logs file in windows is empty I await your advice
Expert:  Maggie P replied 2 years ago.
Go back to Windows Update and click on View update history, locate the failed update and click the red cross.Select and copy the error code and paste that here.

Is the .NET Framework 3.5 SP1 the only failed update?
Customer: replied 2 years ago.

Hi,

 

Error Code: 0x80070663 this has failed several times because it remains in my available download shield icon occasionaly. It fails to download and repeat tries. It is the only unsuccessful download although in the history it appears several times the full description is net framework service pack 1 net framework assistant1.OX86 KB963707 Error Code: 0x80070663

Expert:  Maggie P replied 2 years ago.
OK it is looking like your .NET Framework is corrupt, we can repair this but it may take 2 or 3 tries.

Please download and run the MS FixIt from http://tinyurl.com/yek95ps

After running the FixIt restart the computer then try to update Windows again

If it still fails then from Control Panel > Add/Remove programs highlight .Net Framework 3.5 SP1 click Uninstall/Change then select the Repair option. Restart again once the repair completes then go to Windows Updates and check for updates.

Let me know how that goes.
Customer: replied 2 years ago.
It went well and succeeded no more critical updates left, what should I try next?
Expert:  Maggie P replied 2 years ago.
OK from the command prompt type

chkdsk c:\ /r
*note 2 spaces, 1 between k and c: the other between \ and /

press enter. Schedule for the next restart then let me know if you still get the direct access error.
Customer: replied 2 years ago.
No go I am afraid still cannot open the volume for direct access ?
Expert:  Maggie P replied 2 years ago.
It is possible that it's the hard drive which is perhaps beginning to fall over. You can run a diagnostic test on it from Start > All Programs > PC Help & Tools > Hardware Diagnostic Tools.

If the test fails you will be given information on how to resolve the issue. Let me know the results of the test if you need further help with it.

If the hard drive test shows a Pass then I'm afraid the options now are do a Standard Recovery (non destructive) or if that doesn't fix the issue a Full Recovery (destructive) from your disk.

The Standard Recovery will re-install the Operating System, programs and drivers which were originally installed without removing your data. It is advisable to have a full backup of your data before doing the recovery as HP do state "Some data files may be difficult to find after the system recovery, so it is best to back up all hard disk files before performing a system recovery." I would also recommend disabling (or uninstalling) Bullguard before performing a Standard Recovery.

The Full Recovery as suggested in the name will reformat the drive, completely deleting your data then re-install the OS, shipped programs and drivers.

Do you know how to start the recovery or do you need help with this?
Customer: replied 2 years ago.
I cant find the pc help & tools in my all progs is there another way to find it ?
Expert:  Maggie P replied 2 years ago.
What is the make and model of your computer?
Customer: replied 2 years ago.
Hi, Its a compaq presario laptop V3000 with windows xp home edition service pack 3
Expert:  Maggie P replied 2 years ago.
OK on your model it maybe listed as HP Help and Support. If you do not have the HP Help then you can download and install it from http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=228&lc=en&cc=us&dlc=en&sw_lang=&product=1817059#N760
Customer: replied 2 years ago.
pleh yna
Thursday, March 01, 2012DhcpThe IP address lease 192.168.0.5 for the Network Card with network address 0018DE7CBEF2 has been denied by the DHCP server 0.0.0.0 (The DHCP Server sent a DHCPNACK message).
Thursday, March 01, 2012UPSThe UPS service is not configured correctly.
Thursday, March 01, 2012Service Control ManagerThe Uninterruptible Power Supply service terminated with the following error: %%2481
Friday, March 02, 2012DhcpThe IP address lease 192.168.0.5 for the Network Card with network address 0018DE7CBEF2 has been denied by the DHCP server 0.0.0.0 (The DHCP Server sent a DHCPNACK message).
Friday, March 02, 2012DhcpYour computer was not assigned an address from the network (by the DHCP Server) for the Network Card with network address 0018DE7CBEF2. The following error occurred: The operation was canceled by the user. . Your computer will continue to try and obtain an address on its own from the network address (DHCP) server.
Friday, March 02, 2012UPSThe UPS service is not configured correctly.
Friday, March 02, 2012Service Control ManagerThe Uninterruptible Power Supply service terminated with the following error: %%2481
Friday, March 02, 2012DhcpThe IP address lease 192.168.0.4 for the Network Card with network address 0018DE7CBEF2 has been denied by the DHCP server 10.117.254.41 (The DHCP Server sent a DHCPNACK message).
Friday, March 02, 2012UPSThe UPS service is not configured correctly.
Friday, March 02, 2012Service Control ManagerThe Uninterruptible Power Supply service terminated with the following error: %%2481
Friday, March 02, 2012DhcpThe IP address lease 192.168.0.4 for the Network Card with network address 0018DE7CBEF2 has been denied by the DHCP server 10.117.254.41 (The DHCP Server sent a DHCPNACK message).
Friday, March 02, 2012UPSThe UPS service is not configured correctly.
Friday, March 02, 2012Service Control ManagerThe Uninterruptible Power Supply service terminated with the following error: %%2481
Friday, March 02, 2012UPSThe UPS service is not configured correctly.
Friday, March 02, 2012Service Control ManagerThe Uninterruptible Power Supply service terminated with the following error: %%2481
Friday, March 02, 2012DhcpThe IP address lease 192.168.0.4 for the Network Card with network address 0018DE7CBEF2 has been denied by the DHCP server 10.117.254.41 (The DHCP Server sent a DHCPNACK message).
Friday, March 02, 2012UPSThe UPS service is not configured correctly.
Friday, March 02, 2012Service Control ManagerThe Uninterruptible Power Supply service terminated with the following error: %%2481
Friday, March 02, 2012UPSThe UPS service is not configured correctly.
Friday, March 02, 2012Service Control ManagerThe Uninterruptible Power Supply service terminated with the following error: %%2481
Friday, March 02, 2012DhcpThe IP address lease 192.168.0.4 for the Network Card with network address 0018DE7CBEF2 has been denied by the DHCP server 10.117.254.41 (The DHCP Server sent a DHCPNACK message).
Friday, March 02, 2012UPSThe UPS service is not configured correctly.
Friday, March 02, 2012Service Control ManagerThe Uninterruptible Power Supply service terminated with the following error: %%2481
Friday, March 02, 2012DhcpThe IP address lease 192.168.0.4 for the Network Card with network address 0018DE7CBEF2 has been denied by the DHCP server 10.117.254.41 (The DHCP Server sent a DHCPNACK message).
Friday, March 02, 2012UPSThe UPS service is not configured correctly.
Friday, March 02, 2012Service Control ManagerThe Uninterruptible Power Supply service terminated with the following error: %%2481
Friday, March 02, 2012Service Control ManagerThe following boot-start or system-start driver(s) failed to load: SASDIFSV SASKUTIL
Friday, March 02, 2012DhcpThe IP address lease 192.168.0.4 for the Network Card with network address 0018DE7CBEF2 has been denied by the DHCP server 10.117.254.41 (The DHCP Server sent a DHCPNACK message).
Friday, March 02, 2012UPSThe UPS service is not configured correctly.
Friday, March 02, 2012Service Control ManagerThe Uninterruptible Power Supply service terminated with the following error: %%2481
Friday, March 02, 2012Service Control ManagerThe following boot-start or system-start driver(s) failed to load: SASDIFSV SASKUTIL
Friday, March 02, 2012DhcpThe IP address lease 192.168.0.4 for the Network Card with network address 0018DE7CBEF2 has been denied by the DHCP server 10.117.254.41 (The DHCP Server sent a DHCPNACK message).
Friday, March 02, 2012UPSThe UPS service is not configured correctly.
Friday, March 02, 2012Service Control ManagerThe Uninterruptible Power Supply service terminated with the following error: %%2481
Friday, March 02, 2012Service Control ManagerThe following boot-start or system-start driver(s) failed to load: SASDIFSV SASKUTIL
Friday, March 02, 2012DhcpThe IP address lease 192.168.0.4 for the Network Card with network address 0018DE7CBEF2 has been denied by the DHCP server 10.117.254.41 (The DHCP Server sent a DHCPNACK message).
Friday, March 02, 2012UPSThe UPS service is not configured correctly.
Friday, March 02, 2012Service Control ManagerThe Uninterruptible Power Supply service terminated with the following error: %%2481
Friday, March 02, 2012Service Control ManagerThe following boot-start or system-start driver(s) failed to load: SASDIFSV SASKUTIL
Friday, March 02, 2012DhcpThe IP address lease 192.168.0.4 for the Network Card with network address 0018DE7CBEF2 has been denied by the DHCP server 10.117.254.41 (The DHCP Server sent a DHCPNACK message).
Friday, March 02, 2012UPSThe UPS service is not configured correctly.
Friday, March 02, 2012Service Control ManagerThe Uninterruptible Power Supply service terminated with the following error: %%2481
Friday, March 02, 2012Service Control ManagerThe following boot-start or system-start driver(s) failed to load: SASDIFSV SASKUTIL
Friday, March 02, 2012DhcpThe IP address lease 192.168.0.4 for the Network Card with network address 0018DE7CBEF2 has been denied by the DHCP server 10.117.254.41 (The DHCP Server sent a DHCPNACK message).
Friday, March 02, 2012UPSThe UPS service is not configured correctly.
Friday, March 02, 2012Service Control ManagerThe Uninterruptible Power Supply service terminated with the following error: %%2481
Friday, March 02, 2012Service Control ManagerThe following boot-start or system-start driver(s) failed to load: SASDIFSV SASKUTIL
Friday, March 02, 2012DhcpThe IP address lease 192.168.0.4 for the Network Card with network address 0018DE7CBEF2 has been denied by the DHCP server 10.117.254.41 (The DHCP Server sent a DHCPNACK message).
Friday, March 02, 2012UPSThe UPS service is not configured correctly.
Friday, March 02, 2012Service Control ManagerThe Uninterruptible Power Supply service terminated with the following error: %%2481
Friday, March 02, 2012Service Control ManagerThe following boot-start or system-start driver(s) failed to load: SASDIFSV SASKUTIL
Saturday, March 03, 2012UPSThe UPS service is not configured correctly.
Saturday, March 03, 2012Service Control ManagerThe Uninterruptible Power Supply service terminated with the following error: %%2481
Saturday, March 03, 2012Service Control ManagerThe following boot-start or system-start driver(s) failed to load: SASDIFSV SASKUTIL
Saturday, March 03, 2012DhcpThe IP address lease 192.168.0.4 for the Network Card with network address 0018DE7CBEF2 has been denied by the DHCP server 0.0.0.0 (The DHCP Server sent a DHCPNACK message).
Saturday, March 03, 2012UPSThe UPS service is not configured correctly.
Saturday, March 03, 2012Service Control ManagerThe Uninterruptible Power Supply service terminated with the following error: %%2481
Saturday, March 03, 2012Service Control ManagerThe following boot-start or system-start driver(s) failed to load: SASDIFSV SASKUTIL
Sunday, March 04, 2012DhcpYour computer was not assigned an address from the network (by the DHCP Server) for the Network Card with network address 0018DE7CBEF2. The following error occurred: The operation was canceled by the user. . Your computer will continue to try and obtain an address on its own from the network address (DHCP) server.
Sunday, March 04, 2012UPSThe UPS service is not configured correctly.
Sunday, March 04, 2012Service Control ManagerThe Uninterruptible Power Supply service terminated with the following error: %%2481
Sunday, March 04, 2012Windows Update AgentInstallation Failure: Windows failed to install the following update with error 0x80070643: Update to .NET Framework 3.5 Service Pack 1 for the .NET Framework Assistant 1.0 x86 (KB963707).
Sunday, March 04, 2012UPSThe UPS service is not configured correctly.
Sunday, March 04, 2012Service Control ManagerThe Uninterruptible Power Supply service terminated with the following error: %%2481
Sunday, March 04, 2012Windows Update AgentInstallation Failure: Windows failed to install the following update with error 0x80070643: Update to .NET Framework 3.5 Service Pack 1 for the .NET Framework Assistant 1.0 x86 (KB963707).
Sunday, March 04, 2012UPSThe UPS service is not configured correctly.
Sunday, March 04, 2012Service Control ManagerThe Uninterruptible Power Supply service terminated with the following error: %%2481
Sunday, March 04, 2012Windows Update AgentInstallation Failure: Windows failed to install the following update with error 0x80070643: Update to .NET Framework 3.5 Service Pack 1 for the .NET Framework Assistant 1.0 x86 (KB963707).
Sunday, March 04, 2012Windows Update AgentInstallation Failure: Windows failed to install the following update with error 0x80070643: Update to .NET Framework 3.5 Service Pack 1 for the .NET Framework Assistant 1.0 x86 (KB963707).
Sunday, March 04, 2012UPSThe UPS service is not configured correctly.
Sunday, March 04, 2012Service Control ManagerThe Uninterruptible Power Supply service terminated with the following error: %%2481
Sunday, March 04, 2012Windows Update AgentInstallation Failure: Windows failed to install the following update with error 0x80070643: Update to .NET Framework 3.5 Service Pack 1 for the .NET Framework Assistant 1.0 x86 (KB963707).
Sunday, March 04, 2012UPSThe UPS service is not configured correctly.
Sunday, March 04, 2012Service Control ManagerThe Uninterruptible Power Supply service terminated with the following error: %%2481
Sunday, March 04, 2012UPSThe UPS service is not configured correctly.
Sunday, March 04, 2012Service Control ManagerThe Uninterruptible Power Supply service terminated with the following error: %%2481
Sunday, March 04, 2012UPSThe UPS service is not configured correctly.
Sunday, March 04, 2012Service Control ManagerThe Uninterruptible Power Supply service terminated with the following error: %%2481
Sunday, March 04, 2012DhcpThe IP address lease 192.168.0.4 for the Network Card with network address 0018DE7CBEF2 has been denied by the DHCP server 10.117.254.41 (The DHCP Server sent a DHCPNACK message).
Sunday, March 04, 2012UPSThe UPS service is not configured correctly.
Sunday, March 04, 2012Service Control ManagerThe Uninterruptible Power Supply service terminated with the following error: %%2481
Sunday, March 04, 2012Service Control ManagerThe ScRegSetValueExW call failed for Start with the following error: Access is denied.
Sunday, March 04, 2012Service Control ManagerThe ScRegSetValueExW call failed for Start with the following error: Access is denied.
Sunday, March 04, 2012DhcpThe IP address lease 192.168.0.4 for the Network Card with network address 0018DE7CBEF2 has been denied by the DHCP server 10.117.254.41 (The DHCP Server sent a DHCPNACK message).
Sunday, March 04, 2012UPSThe UPS service is not configured correctly.
Sunday, March 04, 2012Service Control ManagerThe Uninterruptible Power Supply service terminated with the following error: %%2481
Sunday, March 04, 2012Service Control ManagerThe Messenger service terminated with service-specific error 2270 (0x8DE).
Sunday, March 04, 2012DhcpThe IP address lease 192.168.0.4 for the Network Card with network address 0018DE7CBEF2 has been denied by the DHCP server 10.117.254.41 (The DHCP Server sent a DHCPNACK message).
Sunday, March 04, 2012UPSThe UPS service is not configured correctly.
Sunday, March 04, 2012Service Control ManagerThe Uninterruptible Power Supply service terminated with the following error: %%2481
Sunday, March 04, 2012Service Control ManagerThe Messenger service terminated with service-specific error 2270 (0x8DE).
Sunday, March 04, 2012UPSThe UPS service is not configured correctly.
Sunday, March 04, 2012Service Control ManagerThe Uninterruptible Power Supply service terminated with the following error: %%2481
Sunday, March 04, 2012UPSThe UPS service is not configured correctly.
Sunday, March 04, 2012Service Control ManagerThe Uninterruptible Power Supply service terminated with the following error: %%2481
Sunday, March 04, 2012DhcpThe IP address lease 192.168.0.4 for the Network Card with network address 0018DE7CBEF2 has been denied by the DHCP server 10.117.254.41 (The DHCP Server sent a DHCPNACK message).
Sunday, March 04, 2012UPSThe UPS service is not configured correctly.
Sunday, March 04, 2012Service Control ManagerThe Uninterruptible Power Supply service terminated with the following error: %%2481
Sunday, March 04, 2012UPSThe UPS service is not configured correctly.
Sunday, March 04, 2012Service Control ManagerThe Uninterruptible Power Supply service terminated with the following error: %%2481
Sunday, March 04, 2012DhcpThe IP address lease 192.168.0.4 for the Network Card with network address 0018DE7CBEF2 has been denied by the DHCP server 10.117.254.41 (The DHCP Server sent a DHCPNACK message).
Sunday, March 04, 2012UPSThe UPS service is not configured correctly.
Sunday, March 04, 2012Service Control ManagerThe Uninterruptible Power Supply service terminated with the following error: %%2481
Monday, March 05, 2012UPSThe UPS service is not configured correctly.
Monday, March 05, 2012Service Control ManagerThe Uninterruptible Power Supply service terminated with the following error: %%2481
Monday, March 05, 2012Windows Update AgentInstallation Failure: Windows failed to install the following update with error 0x80070643: Update to .NET Framework 3.5 Service Pack 1 for the .NET Framework Assistant 1.0 x86 (KB963707).
Monday, March 05, 2012Windows Update AgentInstallation Failure: Windows failed to install the following update with error 0x80070643: Update to .NET Framework 3.5 Service Pack 1 for the .NET Framework Assistant 1.0 x86 (KB963707).
Monday, March 05, 2012UPSThe UPS service is not configured correctly.
Monday, March 05, 2012Service Control ManagerThe Uninterruptible Power Supply service terminated with the following error: %%2481
Monday, March 05, 2012UPSThe UPS service is not configured correctly.
Monday, March 05, 2012Service Control ManagerThe Uninterruptible Power Supply service terminated with the following error: %%2481
Monday, March 05, 2012UPSThe UPS service is not configured correctly.
Monday, March 05, 2012Service Control ManagerThe Uninterruptible Power Supply service terminated with the following error: %%2481
Monday, March 05, 2012UPSThe UPS service is not configured correctly.
Monday, March 05, 2012Service Control ManagerThe Uninterruptible Power Supply service terminated with the following error: %%2481
Monday, March 05, 2012iaStorThe device, \Device\Ide\iaStor0, did not respond within the timeout period.
Monday, March 05, 2012UPSThe UPS service is not configured correctly.
Monday, March 05, 2012Service Control ManagerThe Uninterruptible Power Supply service terminated with the following error: %%2481
Monday, March 05, 2012iaStorThe device, \Device\Ide\iaStor0, did not respond within the timeout period.
Tuesday, March 06, 2012DhcpThe IP address lease 192.168.0.4 for the Network Card with network address 0018DE7CBEF2 has been denied by the DHCP server 10.117.254.41 (The DHCP Server sent a DHCPNACK message).
Tuesday, March 06, 2012UPSThe UPS service is not configured correctly.
Tuesday, March 06, 2012Service Control ManagerThe Uninterruptible Power Supply service terminated with the following error: %%2481
Tuesday, March 06, 2012iaStorThe device, \Device\Ide\iaStor0, did not respond within the timeout period.
Tuesday, March 06, 2012DhcpThe IP address lease 192.168.0.4 for the Network Card with network address 0018DE7CBEF2 has been denied by the DHCP server 10.117.254.41 (The DHCP Server sent a DHCPNACK message).
Tuesday, March 06, 2012UPSThe UPS service is not configured correctly.
Tuesday, March 06, 2012Service Control ManagerThe Uninterruptible Power Supply service terminated with the following error: %%2481
Wednesday, February 01, 2012MsiInstall erProduct: Microsoft .NET Framework 2.0 Service Pack 2 -- There is a problem with this Windows Installer package. Please refer to the setup log for more information.
Wednesday, February 01, 2012MsiInstall erProduct: Microsoft .NET Framework 2.0 Service Pack 2 - Update '.NET Framework CLR' could not be installed. Error code 1603. Additional information is available in the log file C:\DOCUME~1\RAY~1.PC1\LOCALS~1 \Temp\dd_NET_Framework20_Setup 3D93.txt.
Wednesday, February 01, 2012MsiInstall erProduct: Microsoft .NET Framework 2.0 Service Pack 2 - Update '.NET Framework CA' could not be installed. Error code 1603. Additional information is available in the log file C:\DOCUME~1\RAY~1.PC1\LOCALS~1 \Temp\dd_NET_Framework20_Setup 3D93.txt.
Wednesday, February 01, 2012MsiInstall erProduct: Microsoft .NET Framework 2.0 Service Pack 2 - Update '.NET Framework CRT' could not be installed. Error code 1603. Additional information is available in the log file C:\DOCUME~1\RAY~1.PC1\LOCALS~1 \Temp\dd_NET_Framework20_Setup 3D93.txt.
Wednesday, February 01, 2012MsiInstall erProduct: Microsoft .NET Framework 2.0 Service Pack 2 - Update '.NET Framework PreXP' could not be installed. Error code 1603. Additional information is available in the log file C:\DOCUME~1\RAY~1.PC1\LOCALS~1 \Temp\dd_NET_Framework20_Setup 3D93.txt.
Wednesday, February 01, 2012MsiInstall erProduct: Microsoft .NET Framework 2.0 Service Pack 2 - Update 'Dr. Watson' could not be installed. Error code 1603. Additional information is available in the log file C:\DOCUME~1\RAY~1.PC1\LOCALS~1 \Temp\dd_NET_Framework20_Setup 3D93.txt.
Wednesday, February 01, 2012MsiInstall erProduct: Microsoft .NET Framework 2.0 Service Pack 2 - Update '.NET Framework 1' could not be installed. Error code 1603. Additional information is available in the log file C:\DOCUME~1\RAY~1.PC1\LOCALS~1 \Temp\dd_NET_Framework20_Setup 3D93.txt.
Wednesday, February 01, 2012MsiInstall erProduct: Microsoft .NET Framework 2.0 Service Pack 2 - Update '.NET Framework 2' could not be installed. Error code 1603. Additional information is available in the log file C:\DOCUME~1\RAY~1.PC1\LOCALS~1 \Temp\dd_NET_Framework20_Setup 3D93.txt.
Wednesday, February 01, 2012MsiInstall erProduct: Microsoft .NET Framework 2.0 Service Pack 2 - Update '.NET Framework ASP .NET' could not be installed. Error code 1603. Additional information is available in the log file C:\DOCUME~1\RAY~1.PC1\LOCALS~1 \Temp\dd_NET_Framework20_Setup 3D93.txt.
Wednesday, February 01, 2012MsiInstall erProduct: Microsoft .NET Framework 2.0 Service Pack 2 - Update '.NET Framework WinForms' could not be installed. Error code 1603. Additional information is available in the log file C:\DOCUME~1\RAY~1.PC1\LOCALS~1 \Temp\dd_NET_Framework20_Setup 3D93.txt.
Wednesday, February 01, 2012MsiInstall erProduct: Microsoft .NET Framework 2.0 Service Pack 2 -- There is a problem with this Windows Installer package. Please refer to the setup log for more information.
Wednesday, February 01, 2012MsiInstall erProduct: Microsoft .NET Framework 2.0 Service Pack 2 - Update '.NET Framework CLR' could not be installed. Error code 1603. Additional information is available in the log file C:\DOCUME~1\RAY~1.PC1\LOCALS~1 \Temp\dd_NET_Framework20_Setup 064C.txt.
Wednesday, February 01, 2012MsiInstall erProduct: Microsoft .NET Framework 2.0 Service Pack 2 - Update '.NET Framework CA' could not be installed. Error code 1603. Additional information is available in the log file C:\DOCUME~1\RAY~1.PC1\LOCALS~1 \Temp\dd_NET_Framework20_Setup 064C.txt.
Wednesday, February 01, 2012MsiInstall erProduct: Microsoft .NET Framework 2.0 Service Pack 2 - Update '.NET Framework CRT' could not be installed. Error code 1603. Additional information is available in the log file C:\DOCUME~1\RAY~1.PC1\LOCALS~1 \Temp\dd_NET_Framework20_Setup 064C.txt.
Wednesday, February 01, 2012MsiInstall erProduct: Microsoft .NET Framework 2.0 Service Pack 2 - Update '.NET Framework PreXP' could not be installed. Error code 1603. Additional information is available in the log file C:\DOCUME~1\RAY~1.PC1\LOCALS~1 \Temp\dd_NET_Framework20_Setup 064C.txt.
Wednesday, February 01, 2012MsiInstall erProduct: Microsoft .NET Framework 2.0 Service Pack 2 - Update 'Dr. Watson' could not be installed. Error code 1603. Additional information is available in the log file C:\DOCUME~1\RAY~1.PC1\LOCALS~1 \Temp\dd_NET_Framework20_Setup 064C.txt.
Wednesday, February 01, 2012MsiInstall erProduct: Microsoft .NET Framework 2.0 Service Pack 2 - Update '.NET Framework 1' could not be installed. Error code 1603. Additional information is available in the log file C:\DOCUME~1\RAY~1.PC1\LOCALS~1 \Temp\dd_NET_Framework20_Setup 064C.txt.
Wednesday, February 01, 2012MsiInstall erProduct: Microsoft .NET Framework 2.0 Service Pack 2 - Update '.NET Framework 2' could not be installed. Error code 1603. Additional information is available in the log file C:\DOCUME~1\RAY~1.PC1\LOCALS~1 \Temp\dd_NET_Framework20_Setup 064C.txt.
W
Expert:  Maggie P replied 2 years ago.
From Control Panel > System click the Hardware tab then click Device Manager. Click the cross next to Disk drives and let me know what is listed underneath.
Customer: replied 2 years ago.

the following is listed-

 

WDC WD1200BEVS-60LATO

Expert:  Maggie P replied 2 years ago.
Download the Data Lifeguard Diagnostics for Windows from http://support.wdc.com/product/download.asp?groupid=702&sid=3&lang=en

Double click the windlg.exe file. In the main window double click on your drive and select a Quick Test.

If the Quick Test passes then go on and do an Extended Test.

If either of those tests fail then you would need to replace your hard drive.
Customer: replied 2 years ago.
Test Option:QUICK TEST
Model Number:WDC WD1200BEVS-60LAT0
Unit Serial Number:WD-WXE906173327
Firmware Number:01.06M01
Capacity:120.03 GB
SMART Status:PASS
Test Result:FAIL
Test Error Code:06-Quick Test on drive 1 did not complete! Status code = 07 (Failed read test element), Failure Checkpoint = 65 (Error Log Test) SMART self-test did not complete on drive 1!
Test Time:15:30:07, March 06, 2012

 

Test Option:EXTENDED TEST
Model Number:WDC WD1200BEVS-60LAT0
Unit Serial Number:WD-WXE906173327
Firmware Number:01.06M01
Capacity:120.03 GB
SMART Status:PASS
Test Result:FAIL
Test Error Code:08-Error was detected while repairing bad sectors.
Test Time:16:36:46, March 06, 2012

 

Customer: replied 2 years ago.
It seems that a standard recovery is the best resolution but without the windows disk how will I do that?
Expert:  Maggie P replied 2 years ago.
OK, I'm afraid that is not good a standard recovery may fix the chkdsk issue but the drive is failing. How long it will last before it dies completely is anyone's guess, it could die next week or keep going for months or in some cases even years. You should make a backup of all your data to a seperate drive or to CD's, DVD's or other storage media as soon as possible and keep all your backups up to date as possible. Expect to have to replace the drive.

If you wanted to try a Recovery or make a set of Recovery disks then shutdown the computer and press the F11 key at boot time. If your Recovery Manager is still working then you will see these 2 options. If the Recovery Manager doesn't allow you to create the Recovery Disks then you can order a set from the product's drivers and downloads page on hp.com

When you do have to replace the drive the new one will need to be formatted and a partition created which is the same size of the Windows partition in the original install to use the recovery disks to re-install XP.

I am sorry it wasn't a simpler more positive outcome on this occassion.


Customer: replied 2 years ago.

Ok,

 

I guess thats the end of the road then, thanks anyway.

Expert:  Maggie P replied 2 years ago.
You are very welcome.

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