For Online Computer Support, Ask a Computer Technician
Hello and welcome to JustAnswer. My name is XXXXX XXXXX I look forward to assist you today.
To access the recovery partition. Hold "Alt+F10" Key at start up. When the recovery screen starts. Choose Advanced>Destructive Recovery>Follow the on screen prompts. Choosing Destructive Recovery will return your computer to factory specifications. Returning it to factory specifications will remove everything except what originally came with the computer. The recovery will take about an hour. Then go to Microsoft and, download all of the latest updates for your computer. This could take several more hours and, could require several restarts. After you have all the latest updates.
Let me know if that helped..
alt F10 does not bring up the recovery screen. just a loud noise and back to the black screen
try the F10 Key.
Checking the flash screen at start should tell you which one to hold for recovery
nope does not work. only get F2 setup screen to work.
what is the key you see on the flash screen at startup.
F2 is for getting into BIOS/Setup..?
what about recovery or factory defaults..?
cannot get into it/no option
Has this computer been re-formated or reinstalled in the past.
ok. does this computer boot to desktop.
ok. lets try once to get into windows
restart the computer and at the startup screen keep tapping on the F8 key
to get the Adv startup menu
loud noise. did not work. black screen with blinking cursor still their.
There seem to be some hardware problem with the computer.
how do i fix it?
Get into the BIOS screen and check if you can see the Hard drive there
the entry will be missing if the computer cannot recognize Hard drive
please hold let me check
HDD Model name: WDC WD2500BEUT
HDD Model Name: N/A
So one says HDD Model name with XXXXXX and another says HDD Model name: N/A
Same for Serial Number
WD2500BEUT is an hard drive.
When you boot the computer normally what is the last screen you get and
if you get any error what is that.
i get the emachine logo and then it goes to black screen with cursor.
no error message
this seems lost Master boot Records issue
can it be fix?
do you have the windows & disk
win 7 disk
Ok. this is what you need to do get into BIOS and change the boot sequence > 1 boot device to CD/DVD and second to HDD. Get a Windows 7 disk and reinstall windows.
if the computer is still in warranty try contact Emachine customer care. Probably they can send you a preloaded Hard Drive.
Out of warranty. Is their a free download to disk for windows 7?
you have already purchased Win 7 with this computer, you will have sticker at the back with the serial no#. Just that they didn't give you a disk for it.
I see it. What do I do with it?
they told me they will not help me because im out of warranty
reinstall windows 7.
but I cannot get into windows. can I load windows on a usb than install it on the computer that not working?
you can use cd/dvd drive
all this you have to do if your recovery partition is not working.
try once more Alt + F10 at startup screen. hold down the ALT key and keep tapping the F10
still not working.
beepbeepbeepbeepbeepbeepbeep......... that is the sound i get
regular beep sound is also result of memory failure.
I only get the beep sound when I press the F keys on startup
ok then it is not memory but keyboard memory overflow error.
Let me know if you have any Questions regarding the same.
is their anything you can walk me through right now to repair the problem?
nothing before you a windows 7 disk.
Let me open this question for other experts, as i am out of idea.
the sticker is faded but it look like windows 7 home premiun but i could be wrong.
Yes it has dvd burner
there was something on it. it was not blank. I already formated
Is their a way we can talk in a chat setting. this box close out after every message i send.
Ok do I need to find another disk?
I have one. file is downloading. It is a large file it says 2hrs remaining
Yes I went through that process. Windows has went through the process and installed on the computer and windows did an update. now it is asking me to restart the computer to finish installing important update.
Do I it?
ok. sorry. I think we are off track. I did boot from the cd an went through the windows 7 instlation. The computer started up.
Next windows did an windows update and now asking me to restart computer.
Did I do something wrong? Should I restart the whole process and re-install from cd?
it did ask for code. I put the code from the sticker. it only took about 6 or 7 min. this was done when you told me to put the cd in and restart computer.
I got message for hit any key to boot from cd/dvd
Next message ask me to install windows 7
Choose lanuges, Country
And windows 7 downloaded.
Windows Did update and now asking me to restart.
Should I start over?
Yes did Windows 7 Install.
none have yellow marks or errors. Is that normal?
Can I take cd out now?
What will happen when i restart without a cd?
Internet and sound is working.
Thank you. if I ever need you assistant again how will I get intouch with you and not some one else?