Neither browser works.
what is AV? And I'm not at my home, so I don't think I have the necessary information to re-install.
Is there any way, you can access my computer and look around yourself.
So you don’t lose me on a restart, I recommend setting up your JA account. Click My Account on the top right, then Edit Password. Click Save Changes once finished. To return to me, either bookmark/favorite this page, or go to www.justanswer.com and click My Questions at the top right. If you don’t see My Questions, you should see Login in which you can sign in with your email and the password XXXXX just created.
OK, I'm on Internet Explorer.
Please do not click Accept until after I have resolved the issue.
I will present you with a link to click. Click Run Remote Desktop. It should say “Joining Session” and then you will be prompted to Run/Continue/Allow, select any of them. Your antivirus may pop up and you’ll need to click allow as well. When done correctly, it should say Ready to Connect on the bottom right.
If it does not, try the process again (click the link again). And during Joining Session “Click to try another option” and a file download should begin. RUN/OPEN that file. It’s important that you click Allow/continue/run to any Prompts. If I’m NOT connected within a few minutes, return to this page and let me know if there is problems/errors.
Click the link below to begin:
OK, I unplugged the power to every device and replugged, then I restarted my computer. The wireless is not working even though it is connected.
I don't understand. this is too high tech for me, but I do want wireless for my nurses. though I'm not quite sure about my computer. I do think that the next time I call Comcast, I'l let the other nurses computer be the guinee Pig.
Thanks very much
I'm sure you are tired.
I think I'm going to let the Comcast install while I'm gone.
Thanks very much.