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https://login.live.com/login.srf?wa=wsignin1.0&rpsnv=11&ct=1329552086&rver=6.1

 
Viet - Computer Tech's Avatar
  • Answered by:Viet - Computer Tech
  • Computer Support Specialist
  • Positive Feedback: 94.7 %
  • Accepted Answers: 10060
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in Computer

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Customer Question

https://login.live.com/login.srf?wa=wsignin1.0&rpsnv=11&ct=1329552086&rver=6.1.6195.0&wp=MBI_SSL&wreply=https:%2F%2Flogin.secure.emea.msn.com%2Fwlsignin.aspx%3Fru%3Dhttp%253a%252f%252fnl.msn.com%252f%253focid%253dMIE8HMPG&lc=1043&id=1184

ik kan niet binnen komen op MSN blijft op dit adres hangen
XXX@XXXXXX.XXX

tel 0031622093263

 

Optional Information:
Computer OS: Windows XP
Browser: IE

Submitted: 412 days and 11 hours ago.
Category: Computer
Value: 41 €
Status: CLOSED
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Expert:  Viet - Computer Tech replied 412 days and 11 hours ago.

Hi,

Can you please write in English, if possible?

Thank you.

Customer replied 412 days and 11 hours ago.

mij MSN page ist not apliccebel

Picture
Expert:  Viet - Computer Tech replied 412 days and 11 hours ago.

What happens when you go to http://www.live.com/ and log in your msn account? Thank you.

Customer replied 412 days and 11 hours ago.

I kom at mij account at MSN

Picture
Expert:  Viet - Computer Tech replied 412 days and 10 hours ago.

Do you mean you cannot log in your MSN account? What's the error message? Thank you.

Customer replied 412 days and 10 hours ago.

normally i komin mij account to klik the toobar v from msn but this gave no responds the first question was a copie of the url from msn what dit not work

Accepted Answer

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Expert:  Viet - Computer Tech replied 412 days and 10 hours ago.

Please reset Internet Explorer:

  1. Close all Internet Explorer windows and folders.
  2. Click Start , and then click Control Panel.
  3. Open Internet Options. Then click on Delete and delete everything.
  4. Click the Advanced tab, and then click Reset.
  5. In the Reset Internet Explorer Settings dialog box, click Reset.
  6. Then go to the website http://www.live.com/ and log in your msn account and check.

If you cannot login, please reset your msn account password XXXXX the website http://account.live.com/ResetPassword.aspx.

If it does not work, please submit the windows live/msn recovery form at
https://security.live.com/acsr.aspx

1.) Enter your msn address and another email address that you currently have access to, then click on Continue. If you don't have another working email address, you can create one at www.gmail.com.

 

2.) Fill out as much information as possible, and click on Continue.

 

3. Then you will be given a PIN and a link to the windows live/msn forum. Please note that down and bookmark/add to favorite that link to the forum.

 

4.) Then you will receive an email from Microsoft/windows live/msn that allows to reset your msn email password and security question/answer.

 

It might take more than a day to process the request, but you should be able to recover your msn account with enough provided information.

 

Please let me know if you have any further question. Thank you.

Expert TypeComputer Support Specialist
Category: Computer
Pos. Feedback: 94.7 %
Accepts: 10060
Answered: 2/18/2012

Experience: Seven years of computer support. Microsoft MCP & CompTIA A+ certifications. Windows 7 Vista XP etc.

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