How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask R.J. Poirier Your Own Question
R.J. Poirier
R.J. Poirier, Information Systems Specialist
Category: Computer
Satisfied Customers: 1370
Experience:  A+ , MCTS, MCITP certified with 8 + years hands on experience.
6344629
Type Your Computer Question Here...
R.J. Poirier is online now
A new question is answered every 9 seconds

I keep getting a crital error message of zimlet comcast_search

Customer Question

I keep getting a crital error message of zimlet comcast_search must contact system administrator and I cannot open my e mail in the normal way and I cannot add attachments to mail I want to send. How can I fix this issue? I can access my e mail from other computers without this problem. Don't know why. Must be a setting on my home computer only. I have tried rebooting and signing out and then back in, but still does not work. Please help. I am sending you this e mail from my work computer. Thanks, XXXXX XXXXX
Submitted: 5 years ago.
Category: Computer
Expert:  R.J. Poirier replied 5 years ago.

R.J. Poirier :

Hello

R.J. Poirier :

Thank you for posting your question

R.J. Poirier :

Please let me know when you are live in the chat session

Customer :

Hello, I am here at work and would like your help for my home computer e mail problem.

Customer :

Are you there?

Customer :

I am in live chat are you?

Customer :

It states you are in live chat but I do not see or hear form you?

Expert:  tekbabe replied 5 years ago.

Hello

 

Are you running internet explorer and or mozilla firefox as your browser?

 

Thanks, TEKBABE

Customer: replied 5 years ago.
internet explorer
Expert:  tekbabe replied 5 years ago.

I would try mozilla firefox and see if it works with this browser, that would eliminate one issue.

 

Click on this link to download mozilla - save it to the Desktop and run it from there

 

http://www.mozilla.org/en-US/firefox/new/

 

 

Please let me know the outcome with detail

 

thanks, TEKBABE

 

 

Customer: replied 5 years ago.
I will need to do that when I get home as I am at work right now. Will that affect my Comcast e mail account?
Expert:  tekbabe replied 5 years ago.

Please let me know the outcome

 

Thanks, TEKBABE

Customer: replied 5 years ago.
Will I be able to access my Comcast e mail account from there?
Expert:  tekbabe replied 5 years ago.
That is what we are trying to determine.
Customer: replied 5 years ago.
OK
Expert:  tekbabe replied 5 years ago.
Please let me know when you are at the system
Expert:  R.J. Poirier replied 5 years ago.
Hello,

DO you still require assistance with this?