I am John and I will try to help you.
Which Operating system are you using ?
Xp or Vista or Windows 7 ?
Hey John... thanks for helping with this...
Tell me the values in Maximum Graphics memory and Graphics memory in use.
8MB min, 64MB max
And what is the value for Graphics memory in use /
8MB in use.
let me check
I do alot of photography and use Photoshop to process large image files, so I am using graphics memory to the fullest at this moment
Let me check
If you are using Windows XP*/Windows 2000*, a setting may be available in your computer's system BIOS that allows you to increase your graphics memory to the maximum amount (oftentimes called "Maximum DVMT"). This setting is not commonly available on laptops.
I will give you the instructions to check.
Restart the computer
and get into BIOS by clicking the key option showing on the booting screen.
Normally F2 or DEL
Once you are in BIOS let me know.
for BIOS use F2 or DEL
________________1. Using the arrow keys on your keyboard navigate to the "Advanced Chipset Features" menu and press "Enter."2. Using the arrow keys on your keyboard navigate to "VGA Share Memory Size" and press "Enter." Select a desired memory size (for example 128 Mb) for your on board video card and press "Enter."3. Press "F10" key on your keyboard to save BIOS setting, and then "ESC" to exit BIOS and continue computer booting.
_______________Let me know what happens
This is a laptop so the bios options are quite limited. There are no video display options in this bios. Am I missing something if I can't get to"Advances Chipset Features"?
No. This is because you are using a laptop.
We can ask Sony Vaio support team whether they have any software to do that job for us.
I don't think they will have any options to change that, but still we can try contacting them.
_____________Please don’t forget to click ACCEPT[bottom, right] so i can get paid for my work.Leave a POSITIVE feedback if satisfied. A Bonus is highly appreciated.(You need to click ACCEPT even if you are a SUBSCRIPTION or TRIAL member)
Thanks.. I appreciate your looking into that.. I've got to go to work now... I'll check back later.
Have a nice day.
did you have any luck getting the info you needed from Sony?
I was not able to contact Sony because of my timings.
You can directly ask the question : here in the Support chat of Sony
Ask the same question to get any software or Bios option to get the job done.
As I said, as it's a laptop we may not get an option but, try that chat too.
does this mean you are done? Is there nothing more you can do to help resolve this?
I have only 1GB of system memory on my older TXN15P but 128MB video memory.
I have 2GB of system memory on my newer TXN29N but only 64MB video memory
It seems like a step backwards in memory allocation.