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My roku remote wont operate. Both lights are flashing at one

 

Customer Question

My roku remote won`t operate. Both lights are flashing at one second intervals.

 

Optional Information:
Computer OS: Windows 7
Browser: Chrome

Submitted: 424 days and 21 hours ago.
Category: Computer
Value: $38
Status: CLOSED

Accepted Answer

Picture
Expert:  WesPCDr replied 424 days and 21 hours ago.


WesPCDr :

Remove the battery case door and press the purple pairing button to put your Roku remote in pairing mode. Confirm the LEDs on the front of the remote are blinking continuously. Remove the power cord from your Roku player and re-insert it to restart your Roku player. When your Roku player fully re-starts, it will automatically enter pairing mode and recognize and connect to your Roku game remote.

WesPCDr :

Here is a link to troubleshooting the remote control if that does not work --> HERE

Customer :

Did that, now I have the channel selection showing,but the OK butrton gets no response.

WesPCDr :

Did you try the steps in the link? --> HERE

Expert TypeInformation Systems Manager
Category: Computer
Pos. Feedback: 89.1 %
Accepts: 430
Answered: 2/5/2012

Experience: A+, Network+, CCNA, SCSA, MCSE, 11+ years in IT field

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