Hi,

Thanks for using Just answer.

Please follow the below steps to disable your Touch pad



Go to Control Panel-->Find Mouse (might have to change to View by Small icons)-->Click Mouse-->In Mouse Properties Select Dell Touchpad-->Click Big Arrow-->Click Device Select (top left)-->On the bottom of page tick: “Disable Touchpad / Pointing Stick when external USB mouse is present”

Please let me know if you have any concerns

With Regards,
Chindhu

Hi,

When you opening the Mouse button are you able to see the below touchpad properties



if yes, Click Big Arrow-->Click Device Select (top left)-->On the bottom of page tick: “Disable Touchpad / Pointing Stick when external USB mouse is present”

Please let me know if you have any concerns


Also please make sure that you are not connected any other mouse

With Regards,
Chindhu