Welcome To Just Answer!
Do you mean things are blurry and distorted?
no...just not visable...not enough contrast is the best way to explain it i guess
does that make any sense?
Lets try a few things ok
On the top left click Adjust Brightness
And Select the balanced Plan
Did the screen refresh?
that does not help, brighter for sure, but does not help the problem
What about resalution? Have you messed with that?
i think so but will try again...
how do i do that?
Right click your desktop and select Screen Resalution from the menu
Then select Advanced Settings ..Its a little blue link on the right in the middle
What type of display driver does it show? Nvidia Ati?
ATI Radeon HD 3200 Graphics
Ok, does it have a trouble shooting feature in there?
yes..but it doesn't allow me to change settings... the button is gray'd out
Ok, what about the option to start the ATI control panel?
tabs are color management, adapter, monitor, troubleshoot and ATI Catalyst Control Center
Control Center please
ok, i started it and i can go to the info center, easy setup wizard or quick settings
Follow the prompts and tell me when its done
finished..there is only one setting...desktop area 1366X768 then finish...
there is a "advanced..." button at the bottom of easy set up wizards
should i go there?
Yeah ckeck it out
Tell me whats there?
ok...new window...graphics software and graphics hardware tabs...system information button
Has it made a difference yet?
haven't changed anything
Ok, click graphics software
has a list of items and values associatied with the items
system info button????
Can you find a Restore button?
no...not that i cna see...hold on a sec
at the top of hte ATI Info Center window.... there is an options button...a house...and a question mark....options has preferences, hotkeys profile and help
Ok, scratch that. Whats the make and model number of you laptop?
preferences has restore fac defaults but i am not sure it ever was different than now so don't think that would help...
ACER Aspire 5534
Ok just a minute
should i restore fac defaults just for "fun"???
You can try it
I am getting the new driver ready
k...i tried a button to search for drivers too...it came back with...driver software for your device is up to date...generic PnP Monitor
yeah windows driver update suck :)
ok...i'm open to suggestions
Click HERE for the driver page The driver you want is
what version of 7 do you have 32 or 64?
hold on lol
Just make sure to select win 7 64 and that the driver version is 8.635
Did ya get the right one?
downloading...six minutes left
Do you want the good news or the bad?
The bad news is, if this doesnt work then its a hardware problem. Most likely a bad LCD inverter or LCD screen.
and the good news?
btw..i don't think it was ever different (good) and it's only a year old
This should fix it. Installing a new driver with the software interface wipes all settings to default
Thats not good
And its done this the whole time?
ummm i can't remember it being different...but it could have been getting gradually worse and worse but if that is the case....it was subtle...
1 minute left
Let me know when it wants you to restart, Just bookmark this page to come back to it
ok...it's downloaded....and i bookmarked this page so hang tight...see ya'
ok, rebooting now, see ya on the other side
How did it go
should i notice a difference... or do i need to adjust contrast in display setting??
It should have been instant day and night difference
umm...playing around with windows that I had the problem adn see a slight difference...still tring to check it out..hang in there with me
i sure will
it certainly didn'
well...it certainly didn't make it worse :-)
Hmm. lol it really sucks tho
i think it made it better...it seems like when I change the brightness it makes a bigger difference so i have more flexibility and that's good i suppose
Well good..If your happy with the service i provided kindly press Accept as that is the only way I get paid for my work. But if your unhappy I apologize.
I would recomend having a pc shop glance at it.
if i want it to be even better is there a place you would suggest i go to?... i took it to micro center today
they acted like it was my imagination...
i think it is better...not night and day ... but better
Hmm. geek squad is ok, so are the people at circuit city.
ok...that's what my husband just said...geek squad...i'll play with it some more and go from there but it's better for now...thanks!
I would Google PC repair for the city you live in. Call around and see whos the cheapest to diagnose.
take care...thanks again...g'nite