MrComputer2010 :1. Press the blue thinkvantage button during initial startup of the laptop.2. Then select restore to factory condition.3. Choose full factory restore.This would only work if the T61 still have the recovery partition intact.Customer : I am not seeing factory restore when i press the blue bottomMrComputer2010 :What do you see?Does it show... Startup Interrupt MenuPress one of the following keys to continue:ESC to resume normal startupF1 to enter the BIOS Setup UtilityF12 to choose a temporary startup devicePress ENTER to pause ...If it shows the above then it means the recovery partition is not intact. Remember you have to press the blue button when your computer first turns on. If the recovery partition is not intact it will not load up and you will need the recovery disks to restore it to factory.Customer : How do I get the recovery disc? Can I just wipe the laptopMrComputer2010 :You can order them online: http://thinkpadrecoverycds.com/t61.htmlWhat do you mean wipe?Customer : Just delete everything from the lap topMrComputer2010 :Yes you can wipe it, but if you do that then it won't work.Customer : Date and timeWhen I press the Blue bottom at startup I am seeing configSecurityStartupRestartHdd diagnosticWon't work how, won't I be able to reload window etcMrComputer2010 :Do you have a windows disk?Customer : YesMrComputer2010 :What version of windows do you have?Customer : Microsoft office enterprise 2007MrComputer2010 :That is microsoft office, not microsoft windowsCustomer : Oh, that's the only things i use the lap top for, typing, quick book, etcMrComputer2010 :why do you want to restore it ? is it not working ok?Customer : It was my late dad's laptop and he has mcafee endpoint encryption on it and don't know his password ***** how to bypass it so I just want to delete all that he had on itMrComputer2010 :I see.The best thing to do is to get the recovery disks. This will restore the system back to factory.Customer : I will order it now but that will take a while to reach in the mailMrComputer2010 :I think thats the best thing to do, You will be able to wipe it clean and set it back up to factory condition.Customer : I don't see my product number in the link that u send me so i am not able to place the OrderMrComputer2010 :Please provide this number to meCustomer : Product ID: 765912US/N L3-N5816MrComputer2010 :Did the laptop have windows vista or xpCustomer : VistaMrComputer2010 :can you get into the system?Customer : NoMrComputer2010 :ok you are going to have to call lenovo for the recovery diskshttp://support.lenovo.com/en_US/detail.page?DocID=HT036550Customer : Why cant I order it and have to callMrComputer2010 :because that website does not have the disks you needCustomer : I will just forget about it and buy a new laptop one day as my hp stopped working and i need something to use now. But this ain't working outMrComputer2010 :There is nothing I can do, the only way to recovery is with the disksSince you can not access the recovery partition by pressing the blue think advantage key as soon as the computer turns on and you can not get into the system, the only other way to restore the computer is with the recovery media (disks).