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Mr. Clark
Mr. Clark, Computer Engineer
Category: Computer
Satisfied Customers: 3214
Experience:  Computer Repair Business Owner & Specialist / CIS Degree
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Acer Aspire 5517 touchpad no longer works. what can i do ?

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Acer Aspire 5517 touchpad no longer works. what can i do ?
Submitted: 5 years ago.
Category: Computer
Expert:  Mr. Clark replied 5 years ago.
Hello. Welcome to JustAnswer, a paid global support site.

Do you have a USB mouse that you can use?
Customer: replied 5 years ago.
Yres
Expert:  Mr. Clark replied 5 years ago.
Okay. Does your USB mouse work on the 5517?
Customer: replied 5 years ago.
Yes
Expert:  Mr. Clark replied 5 years ago.
Okay, depending on which driver you will need, you will need to install the correct Touchpad driver:

Synaptics Driver: http://global-download.acer.com/GDFiles/Driver/TouchPad/TouchPad_Synaptics_13.2.2.0_W7x86W7x64_A.zip?acerid=633917205086579178&Step1=Notebook&Step2=Aspire&Step3=Aspire%205517&OS=721&LC=en&BC=Acer&SC=PA_6

ALPS Driver: http://global-download.acer.com/GDFiles/Driver/TouchPad/TouchPad_ALPS_7.102.2002.208_W7x86W7x64_A.zip?acerid=633917164365142548&Step1=Notebook&Step2=Aspire&Step3=Aspire%205517&OS=721&LC=en&BC=Acer&SC=PA_6

After you install the appropriate driver, reboot.

If you still cannot use the touchpad, you may have a hardware issue (there is no software that can correct a hardware issue).

You will need to replace your Touchpad (http://www.ebay.com/itm/170758357800).

Let me know if you need further assistance.
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