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Josh
Josh, Support Specialist
Category: Computer
Satisfied Customers: 16336
Experience:  5 years as Network Admin, 10+ years of IT support
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my computer doesnt recognize the Magic Jack when plugged into

Customer Question

my computer doesn't recognize the Magic Jack when plugged into a usb port. How do I get the system to work? HELP!
Submitted: 4 years ago.
Category: Computer
Expert:  tekbabe replied 4 years ago.

tekbabe :

Hello are you there

tekbabe :

Are you using a computer or laptop - when you plug in the MagicJack....do you see anything pop up at the bottom right of the screen near the time

tekbabe :

Have you tried to plug it into various USB ports?

JACUSTOMER-cp6h3jpd- :

lap top and yes 2 different ports

tekbabe :

hi

tekbabe :

have you tried both

tekbabe :

has this ever worked on this laptop before

tekbabe :

Hello??

JACUSTOMER-cp6h3jpd- :

No second reply forth coming, so far assistance equals zero and worthless

tekbabe :

hello...i keep trying to chat with you and you are not there or not replying?

Expert:  Josh replied 4 years ago.
Hi! My name is Josh and I will be assisting you,


Plug the Magicjack and download/install this software ----> http://tinyurl.com/6bs2olm

On the dialogue that appears, click run

Once complete, unplug and wait 5 minutes. Try again

If you are still unsuccessful then please reply back with any error messages or issues

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