Hiya, My name is XXXXX XXXXX X'XX been repairing and upgrading computers for over 10 years, I will help you to the best of my ability.
usually this error is given on a broken shortcut
Try going into the rosetta stone directory and clicking the .exe file and try to run it there
Do not see the file .exe
Will need to find the main launch file in the folder
Typically is .exe but may be different
There is nothing in the file to open resetta stone, been trying for two days
So the main files are missing?
It looks like it
ok how did you perform the uninstall?
Went Control panel and click on programs and features and selected Rosetta stone and uninstalled it could not reinstall it
When you try to reinstall what happens?
Nothing, the install application is missing from the disc
Is it original disk or copy?
when you put the cd in, do you get a prompt to start install?
Ok put disk in
go to start
look on cd
Look for setup or install or something of that nature
Nothing like that there
well if the installation files are missing from install disk, its a paperweight now
How old is the disk?