Hello, My name is XXXXX XXXXX X will assist you in finding an answer to your question.
The dst short test means that the hard drive has failed and it will need to be replaced
great - thanks
so here is what happened - the battery went dead on my computer as I was loading up office.
I plugged it in and when I hit the power button it came right back on and said it finished the download
I restarted the laptop and as it booted up it just went to a black screen
I ran the diagnostic test and it failed at the dst short test
all other tests passed
dst short test had the 1000-0146 error
it's a dell latitude d600
The short test that you ran was a hard drive diagnostics test that checks the short write and the long test writes to the whole drive to test it. The error that you received means that the hard drive has failed and will need replacing
wow - really? there is no fix?
would that be caused by the screw-up with loading the software?
Unfortunately not because the hard drive has crashed. I see this on Dell computers all the time and it could have been a power issue when your computer shut down quickly
ugh - ok - thanks
If I have answered your question please click the Accept button and leave positive feedback
And have happy holidays
We could try troubleshooting the hard drive but it would be wasting both of our times if the short test failed
Hello are you there?
sorry - thanks you did what you could - appreciate the help