How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Santonu Your Own Question

Santonu
Santonu, Computer Support Specialist
Category: Computer
Satisfied Customers: 3780
Experience:  Diploma in Hardware
13934950
Type Your Computer Question Here...
Santonu is online now
A new question is answered every 9 seconds

need help with a samsung portable dvd writer.model SE-208

Resolved Question:

need help with a samsung portable dvd writer.model SE-208
Submitted: 4 years ago.
Category: Computer
Expert:  Santonu replied 4 years ago.
Hello,

Please let me know the name of your operating system like Windows XP, Vista, Windows 7 etc

Also, please check the USB cable you are using to connect the DVD drive with your laptop. Is it a Y-type cable with two USB connectors at one end and a mini USB connector in the other ?

graphic

Thanks
Customer: replied 4 years ago.
I have windows xp and yes the usb is pluged in.It only has a usb cable and that is what powers it.It supposed to be plug and play
Expert:  Santonu replied 4 years ago.
Please open My Computer (click Start-> My Computer)

Let me know if the DVD drive is listed as a separate drive letter like D:, E: etc ?

Customer: replied 4 years ago.

yes it is a y cable like you discribed..

only the small connector will plug into my Dell Latitude-D430.yes it showes local disc c

 

Customer: replied 4 years ago.
local disc c
Expert:  Santonu replied 4 years ago.
C drive is the drive letter for your hard drive

Please try the following:

1 Please connect both USB connectors to two USB ports on your laptop

2 Wait for about two minutes. Then open My Computer

If the system is able to detect the drive, you will see a drive D: or E:


Let me know results



Customer: replied 4 years ago.

ok its working noe..Thanks I fell stupid I got to go..THANKS

Expert:  Santonu replied 4 years ago.
I am glad that the problem is solved

If you find the answer helpful, you can click Accept. If you need further assistance with this issue, please let me know

Thanks
Santonu and 9 other Computer Specialists are ready to help you